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Programme Support Officer

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Aneurin Bevan University Health Board

14d ago

  • Job
    Full-time
    Junior Level
  • Newport

AI generated summary

  • You should be degree-educated, familiar with project management, data handling, and NHS processes. Strong communication, autonomy, and organizational skills are essential. Welsh language skills are a plus.
  • You will organize project documentation, analyze data for decision-making, manage daily tasks, identify challenges, and assist with financial administration and funding processes.

Requirements

  • The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
  • Educated to degree level or equivalent demonstrable level of knowledge and experience.
  • Working knowledge and application of project and programme management methodologies (e.g., PRINCE 2).
  • Knowledge of databases, governance processes, and key performance indicators (KPIs).
  • Experience in using sensitive and confidential data.
  • Developed understanding and experience within the NHS/Public sector for 2 years or more.
  • Ability to work autonomously and take responsibility for a wide range of tasks.
  • Experience in a wide and in-depth range of administrative and business processes.
  • Working knowledge of Microsoft Office applications, for MS Word, Excel, Outlook, PowerPoint and other statistical packages.
  • Experience in writing reports based to evidence need, and propose solutions to meet that need.
  • Experience in partnership working across different organisations.
  • Working knowledge of other applications; Microsoft Office Visio, MS Project and collaboration tools for communication such as Teams/SharePoint.
  • Experience of establishing and maintaining complex office systems.
  • Experience of organising, facilitating and evaluating multi-agency events.
  • Experience of building relationships across organisational, professional and geographical boundaries.
  • Managing and maintaining documentation.
  • Minute taking and facilitating of meetings.
  • Ability to prioritise workload, meet deadlines, and work under pressure.
  • Excellent verbal, written and communication skills, with the ability to present complex information in a format suitable for a range of target audiences.
  • Excellent organisational, planning, and analytical skills.
  • Self-motivated and proactive.
  • Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.
  • Understanding of health and social care policy context.
  • Confident in providing, receiving and dealing with complex, sensitive or confidential information.
  • Ability to summarise research/documents and extract relevant data/information.
  • Knowledge of the key requirements of ‘A Healthier Wales’ and the ‘Social Services and Wellbeing Act 2014’.
  • Competent in the knowledge and application of the Data Protection Act.
  • Innovative and solution-oriented, with strong problem-solving skills and the ability to manage uncertainty and work under pressure.
  • Excellent communication and presentation skills, effectively engaging with senior managers, clinicians, and diverse stakeholder groups.
  • Proven experience in organising, motivating, and working collaboratively with teams outside direct line management. A self-motivated team player with a keen interest in health, social care, and community outcomes.

Responsibilities

  • Driving Project Excellence: Take charge of organising, creating, and maintaining all programme and project documentation to ensure smooth delivery across the board.
  • Supporting Key Decision-Making: Analyse data, generate insightful reports, and present findings that empower stakeholders to make informed decisions.
  • Leading Operational Success: Work closely with your team to manage day-to-day tasks, ensuring projects stay on track and objectives are achieved on time. You’ll be the go-to person for keeping things running seamlessly.
  • Solving Challenges and Innovate: Work autonomously to manage tasks, proactively identify any issues, and alert the team, ensuring projects continue moving forward without disruption.
  • Financial Support: Process applications, track funding approvals, and assist with financial administration.

FAQs

What is the role of a Programme Support Officer within the Gwent Regional Partnership Board Support Team?

The Programme Support Officer plays a key role in driving project success, supporting decision-making through data analysis and reporting, managing day-to-day operational tasks, solving challenges, and providing financial support.

Is prior experience in the NHS required for this position?

While not required, at least two years of experience within the NHS or public sector is desirable.

What qualifications are required for this position?

Candidates should be educated to degree level or have equivalent demonstrable knowledge and experience.

What are the working hours for this role?

The role supports flexible working, allowing a mix of office-based and remote work.

Is knowledge of the Welsh language necessary for this role?

While the ability to speak Welsh is desirable, both English and Welsh speakers are equally welcome to apply.

What types of projects will the Programme Support Officer be involved in?

The Programme Support Officer will support various key functions aimed at regional integration of health and care in Gwent, contributing to impactful projects.

What skills are essential for a Programme Support Officer?

Essential skills include the ability to manage documentation, minute-taking, strong organizational and analytical skills, and excellent verbal and written communication.

Is there a temporary pay uplift associated with this position?

Yes, there is a temporary top-up reflecting the incorporation of the living wage of £12.60 per hour, until the annual pay uplift for 2025/26 is confirmed.

Can I apply for this position if I only have administrative experience?

Yes, candidates with a strong background in administrative and business processes are encouraged to apply, although project management knowledge and experience is also beneficial.

How will I be notified if I am shortlisted for the position?

If you are shortlisted, you will be contacted via the email account you used to apply, so it’s essential to check your email regularly.

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Aneurin Bevan University Health Board

Science & Healthcare
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

Aneurin Bevan University Health Board was established on the 1st October 2009 and covers the areas of Blaenau Gwent, Caerphilly, Monmouthshire, Newport, Torfaen and South Powys. The Health Board employs over 14,000 staff, two thirds of whom are involved in direct patient care. There are more than 250 consultants in a total of over 1000 hospital and general practice doctors, 6,000 nurses, midwives, allied professionals and community workers