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Recreation Supervisor

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Four Seasons Hotels and Resorts

Aug 27

  • Job
    Full-time
    Mid & Senior Level
  • Whistler
  • Quick Apply

AI generated summary

  • You must have leadership and retail/customer service experience, a clean BC Driver’s license, food and beverage background, Serving It Right Certificate, and strong communication skills.
  • You will schedule staff, train and supervise team members, ensure guest satisfaction, manage safety, oversee cleanliness, order supplies, and participate in staff meetings to enhance service quality.

Requirements

  • Leadership experience
  • Experience skiing or snowboarding
  • Retail or customer service experience
  • Must hold a clean BC Driver’s license
  • Prior food and beverage experience
  • A current Serving It Right Certificate
  • Must have excellent verbal and written skills
  • Ability to work in Canada

Responsibilities

  • Schedule the recreation team to provide maximum service to guests within budgeted guidelines
  • Be able to execute the tasks of a Pool Attendant, Server and/or Bartender, and Ski Concierge Attendant as needed
  • Train the ski concierge attendants and pool attendants and supervise them in the performance of their duties
  • Review daily arrivals to ensure proper handling of V. I.P’s and return guests, groups, etc.
  • Act in the absence of senior management in all matters concerning to safety, security, and well-being of hotel guests, patrons, and employees.
  • Supervise the consistency of quality and efficiency of food and service in both departments
  • Order supplies and amenities to ensure the Pool-side par level allow for smooth operation
  • Oversee the cleanliness of the ski concierge building, fitness area, pool deck, patio terrace and bartenders’ cabana area and coordinate special requirements with Housekeeping, Laundry, Stewarding and Engineering
  • Participate in regular staff meetings to keep employees informed of hotel policies and changes as well as ways to increase sales and service

FAQs

What is the hourly wage for the Recreation Supervisor position?

The hourly wage for the Recreation Supervisor position ranges from $24.50 to $26.00.

What are the key responsibilities of the Recreation Supervisor?

The key responsibilities include scheduling the recreation team, training staff, supervising service quality, handling VIP guests, and overseeing cleanliness in various areas.

What are the working hours for this position?

The Recreation Supervisor is expected to be flexible, working mornings, evenings, weekends, overnight shifts, and holidays as the hotel operates 24/7, 365 days a year.

Is prior experience in skiing or snowboarding required for this role?

Yes, experience skiing or snowboarding is required for the Recreation Supervisor position.

What qualifications do I need to apply for the Recreation Supervisor?

Applicants should have leadership experience, retail or customer service experience, a clean BC Driver’s license, prior food and beverage experience, a current Serving It Right Certificate, and excellent verbal and written communication skills.

Are there any benefits associated with this position?

Yes, benefits include extended health coverage, access to affordable shared staff accommodation, employee recognition events, complimentary meals per shift, a retirement plan with employer contribution, paid time off, and an excellent training and development program.

How can I learn more about working for Four Seasons?

You can learn more about working for Four Seasons by visiting their careers page at http://jobs.fourseasons.com, following their LinkedIn page, or watching their introductory video on YouTube.

Will I have the opportunity to develop my skills?

Yes, there is an excellent training and development program available for all employees, including the Recreation Supervisor.

Is experience in food and beverage necessary for this position?

Yes, prior food and beverage experience is required for the Recreation Supervisor role.

How do I apply for the Recreation Supervisor position?

To apply, please visit the Four Seasons careers page and submit your application as instructed.

Does Four Seasons support diversity and inclusion?

Yes, Four Seasons is committed to hiring a diverse workforce and sustaining an inclusive culture, and they do not discriminate based on gender, ethnicity, religion, sexual orientation, age, disability, or any other protected basis.

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Four Seasons Hotels and Resorts

Travel & Leisure
Industry
10,001+
Employees
1961
Founded Year

Mission & Purpose

Four Seasons opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development., Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.

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