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Reiseberater (m/w/d) in Vollzeit

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Flix

27d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Munich

AI generated summary

  • You should be friendly, reliable, service-oriented, and calm under pressure. Proficient in PC use, with strong German and good English skills. Previous customer service experience is a plus.
  • You will advise customers, sell tickets, ensure a smooth bus departure, coordinate check-in, distribute promotional materials, and create an excellent customer experience.

Requirements

  • Du bist freundlich, zuverlässig, service- und lösungsorientiert
  • Du behältst auch in stressigen Situationen einen klaren Kopf
  • Du bringst einen sicheren Umgang mit dem PC, Internet und in der Email Kommunikation mit
  • Du hast (sehr) gute Deutschkenntnisse, erste gute Englischkenntnisse und stets ein gepflegtes Äußeres
  • Du hast bereits im Einzelhandel, am Flughafen oder allgemein mit Kunden gearbeitet? Prima, das ist ein super Plus Punkt!

Responsibilities

  • Du berätst unsere Kunden und Fahrgäste in unserem Shop in München
  • Du verkaufst Tickets und gibst freundlich und kompetent Auskunft zu unserem Angebot
  • Du optimierst den reibungslosen Ablauf vor der Abfahrt unserer Busse
  • Du koordinierst aktiv unsere Fahrgäste und unterstützt beim Check-In
  • Du versorgst die FlixBusse mit Flyern und Magazine
  • Du schaffst ein optimales Kundenerlebnis

FAQs

What is the job title for this position?

The job title is Reiseberater (m/w/d) in Vollzeit.

Where is the job located?

The job is located in our shop at the ZOB in München.

What are the working hours for this position?

The position is full-time with a 40-hour work week, including a stable shift plan that respects your work-life balance.

What kind of training is provided?

We offer paid training at the workplace as well as extensive learning and development opportunities.

How many vacation days are offered?

You will receive 30 vacation days per year based on a 5-day work week.

Is there an employee referral program?

Yes, our FlixFerral program rewards successful employee referrals with bonuses.

What kind of team environment can I expect?

You can expect a positive and supportive work environment with a diverse team in an international, multi-cultural setting that fosters team spirit.

Are there discounts on transport tickets for employees?

Yes, there is an annual allotment of FlixBus and FlixTrain travel vouchers available for you, your friends, and family.

What additional benefits are offered?

Additional benefits include a significant discount on Urban Sports Club membership, JobRad leasing, the Deutschlandticket, and access to Corporate Benefits for various lifestyle discounts.

Is there support for health and wellness?

Yes, we offer unlimited free health and coaching sessions through OpenUp.

Do I need specific language skills for this position?

Yes, you should have very good German skills and a basic understanding of English.

What kind of customer service experience is preferred?

Experience in retail, at airports, or general customer service is a plus.

How do I apply for this position?

You can apply by submitting your application through the available channels to join us in reshaping mobility.

What if I don't meet all the requirements listed?

We encourage you to apply even if you don't meet 100% of the requirements, as we value diverse skills and experiences.

Technology
Industry
1001-5000
Employees
2011
Founded Year

Mission & Purpose

Flix is a global travel tech leader providing sustainable and affordable travel options to more than 60 million yearly travelers in 43 countries through its brands FlixBus, FlixTrain, Greyhound, and Kamil Koç. By combining network planning, marketing, and pricing, Flix uses innovative solutions to enable comfortable, sustainable, and affordable travel worldwide. Through our tech platform and user-friendly app, Flix creates a travel experience tailored to passengers' needs and connects travelers with local business partners providing transportation, ensuring a modern fleet that adheres to the highest safety standards. This asset-light business model has turned a European start-up into a leading and globally expanding travel-tech champion. Flix is pioneering and testing alternative drives with a long-term strategy to progressively decarbonize its fleet. Together with our partners and customers, we are driving transformative change towards the future of mobility, gradually reshaping the mobility sector and enabling more sustainable travel modes.