FAQs
What will be my primary responsibilities as a Rental Service Agent?
You will handle incoming reservations, welcome guests, manage check-ins and check-outs, prepare and clean campervans, maintain the fleet, monitor maintenance needs, process payments, and troubleshoot any issues that arise.
Is experience in tourism or hospitality required for this position?
While experience in tourism, hospitality, retail, or rent-a-car is desirable, it is not explicitly required. However, a passion for travel and customer service is essential.
Do I need to speak German to apply for this job?
Fluency in English is required, and knowledge of German is a plus, but not mandatory.
Will I need a driver's license to perform my duties?
Yes, a valid driver's license is mandatory, and you must be confident in driving a campervan.
Can I expect to work weekends or public holidays in this role?
Yes, you should be available to work on weekends and public holidays as part of the job requirements.
What kind of training and development opportunities does Indie Campers offer?
Indie Campers provides continuous training and coaching to help you develop the skills that matter to you, along with career development opportunities in various locations.
Are there any incentives or bonuses associated with this job?
Yes, there is a compensation package that includes performance and referral bonuses.
Will I have a fixed schedule for my working hours?
Yes, schedules are fixed in advance, and weekends and holidays are rotated between team members.
Is there an opportunity for travel with this job?
Yes, employees enjoy free road trips to experience trips around the US and Europe firsthand.
How can I apply for the Rental Service Agent position?
You can apply for the position by visiting the Indie Campers career page or by following application instructions provided in the job posting.