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Restaurant Manager (Conrad Manila)

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Hilton

Jan 11

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration
  • Manila

Requirements

  • Management and/or supervisory Food and Beverage experience
  • Able to meet financial targets
  • Ability to comply with all Food and Beverage brand standards
  • Ability to work under pressure
  • Excellent grooming standards
  • Willingness to develop team members and self
  • Flexibility to respond to a range of different work situations
  • Degree in relevant area
  • Passion for delivering exceptional levels of guest service

Responsibilities

  • Manage Restaurant operations
  • Maintain exceptional levels of customer service
  • Recruit, manage, train and develop the Restaurant team
  • Manage guest queries in a timely and efficient manner
  • Work within budgeted guidelines in relation to Food and Payroll
  • Drive sales to maximize budgeted revenue
  • Develop menus with other members of Food and Beverage team
  • Accountable for monthly stock takes
  • Incentivise team members to maximize sales and revenue
  • Set departmental targets and objectives, work schedules, budgets, and policies and procedures
  • Evaluate guest satisfaction levels with a focus on continuous improvement
  • Ensure communication meetings are conducted and post-meeting minutes generated
  • Be environmentally aware
  • Assist other departments wherever necessary and maintain good working relationships
  • Comply with hotel security, fire regulations and all health and safety legislation

FAQs

What are the primary responsibilities of a Restaurant Manager at Conrad Manila?

The primary responsibilities include managing restaurant operations, maintaining exceptional levels of customer service, recruiting and training team members, managing guest queries, driving sales, developing menus, and ensuring compliance with health and safety regulations.

What qualifications are needed for the Restaurant Manager position?

A degree in a relevant area is advantageous, along with management and/or supervisory experience in Food and Beverage, the ability to meet financial targets, and a willingness to develop team members.

Is management experience required for this role?

Yes, management and/or supervisory experience in Food and Beverage is required for the Restaurant Manager position.

Will I need to work under pressure in this role?

Yes, the ability to work under pressure is essential for the Restaurant Manager position.

Are there specific financial targets that the Restaurant Manager needs to meet?

Yes, the Restaurant Manager is responsible for meeting financial targets and working within budgeted guidelines related to food and payroll.

How does the Restaurant Manager contribute to team development?

The Restaurant Manager is responsible for recruiting, managing, training, and developing the restaurant team, as well as incentivizing team members to maximize sales and revenue.

Is there a focus on guest satisfaction in this role?

Yes, evaluating guest satisfaction levels with a focus on continuous improvement is a key responsibility for the Restaurant Manager.

What type of work schedule can I expect as a Restaurant Manager?

The Restaurant Manager role will involve setting departmental targets and objectives, which includes creating work schedules, budgets, and policies and procedures.

Are there opportunities for growth within Hilton?

Yes, Hilton values the development of its team members and provides opportunities for career advancement.

What is the company culture like at Hilton?

Hilton is dedicated to providing exceptional guest experiences and fostering a team environment where remarkable hospitality is created daily, united by the vision of "to fill the earth with the light and warmth of hospitality."

An official account for Hilton, a leading global hospitality company filling the earth with light & warmth since 1919.

Travel & Leisure
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

Hilton is a global hospitality company that operates a chain of hotels and resorts worldwide. They provide accommodation and services for travellers and guests, offering a range of options from luxury to budget-friendly hotels. Hilton's ultimate mission is to be the most hospitable company in the world, aiming to deliver exceptional guest experiences and create memorable moments for their customers. Their purpose is to provide a welcoming and comfortable environment where guests can relax, enjoy their stay, and feel cared for during their travels. They strive to offer consistent quality across their properties, with a focus on outstanding service, amenities, and personalised experiences to ensure guests feel valued and satisfied.

Benefits

  • Health & Welfare Benefit Plans

  • Retirement Savings Program

  • Mental Wellness Support

  • Flexible Schedules

  • Access to your pay when you need it ​​​​​​​through DailyPay

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