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Retail Sales Associate

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Columbia Sportswear Company

Jan 23

  • Job
    Full-time
    Junior Level
  • Customer Relations
  • Madrid
  • Quick Apply

AI generated summary

  • You should be 16+, have up to 2 years of experience, skills in POS systems, a physical ability to lift 40 lbs, strong communication skills, and flexibility in scheduling.
  • You will maintain store conditions, handle transactions, assist customers with product inquiries, restock merchandise, and ensure efficient processing of inventory while supporting company values.

Requirements

  • No specific education required (High School Diploma or GED preferred)
  • 2 (or less) years of experience in a position or specialization.
  • Experience interacting with and serving consumers.
  • Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
  • 16 years of age or older
  • Frequently in a more active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
  • Occasionally requires the ability to work in a place.
  • Ability to communicate clearly with others.
  • Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

Responsibilities

  • Maintain store and visual merchandising, cleanliness, and safety standards; retrieves merchandise from stock room and other inventory locations to restock the sales floor.
  • Performs cash register transactions (e.g., sales, returns, and exchanges) efficiently and accurately; connects consumer to the company loyalty programs.
  • Contributes to the profitability of the store by receiving and processing incoming and outgoing products accurately and efficiently.
  • Serves consumers by responding to consumer questions regarding product features, benefits, and availability; asks questions to understand consumer’s needs related to merchandise and assists with buying decisions. Supports Columbia Sportswear Company values to enhance the consumer experience and teamwork with their fellow employees.
  • Acquires necessary knowledge about products, policies, procedures, and programs to execute day to-day operations.

FAQs

What is the primary role of a Retail Sales Associate?

The primary role of a Retail Sales Associate is to create memorable customer experiences by ensuring product availability, creating visual displays, addressing customer inquiries, and running an efficient checkout process.

Is there a specific educational requirement for this position?

No specific education is required, but a High School Diploma or GED is preferred.

How much experience is required for a Retail Sales Associate?

Generally, 2 years or less of experience in a similar position is preferred.

What type of skills are necessary for this role?

Necessary skills include experience in interacting with consumers, operating Inventory and Point of Sales (POS) systems, and using various other retail software tools.

What physical demands should I expect in this job?

The position requires the ability to frequently move about and may involve adjusting/moving items weighing up to 40 lbs., as well as potential exposure to dust and noise.

Do I need to be a certain age to apply for this job?

Yes, applicants must be 16 years of age or older.

What are the working conditions like for a Retail Sales Associate?

Working conditions may include a more active environment, occasional strenuous activity, and the need for flexible scheduling that can change seasonally responding to business trends.

Will I receive training on product knowledge and store policies?

Yes, as a Retail Sales Associate, you will acquire the necessary knowledge about products, policies, procedures, and programs to carry out day-to-day operations.

Are there opportunities for growth within this position?

While the job description does not specify growth opportunities, retail positions often allow for career progression within the store leadership team based on performance and experience.

Is previous retail experience necessary?

While previous retail experience is preferred, it is not strictly necessary as long as you have experience in customer interaction and service.

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Columbia Sportswear Company

Retail & Consumer Goods
Industry
5001-10,000
Employees

Mission & Purpose

Based in Portland, Oregon, Columbia Sportswear Company (NASDAQ: COLM) is a global outdoor brand that crafts active lifestyle gear fortified with industry-leading technologies and tested in our backyard. Our apparel, footwear, and accessories reflect our Pacific Northwest heritage and indomitable spirit. Over the last 80 years, Columbia and our family of brands, Sorel, prAna, and Mountain Hardwear, have grown to over 10,000 employees and proudly sell products in over 100 countries. At Columbia, we're as passionate about the outdoors as you are. And while our gear is available around the world, we're proud to be based in the Pacific Northwest where the lush forests, snow-covered mountains, rugged coastline, and wide-open spaces serve as our playground. This is where we hike, fish, hunt, camp, climb, shred, paddle, golf, run, and just enjoy the fresh air with friends. We hope to see you out there.

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