FAQs
What is the primary responsibility of a Retail Sales Consultant at AT&T?
The primary responsibility is to create meaningful connections with customers through personalized sales expertise and guiding them through product options using a consultative sales approach.
What are the working hours for this position?
The working hours are between 9am-9pm, including weekends, with monthly seniority-based schedules available 2 weeks in advance.
Is prior retail or sales experience required for this job?
While prior retail or customer-facing sales experience is a plus, it is not required. AT&T provides the necessary tools, training, and coaching for those without sales experience.
How much can a Retail Sales Consultant earn in commissions?
Retail Sales Consultants can earn up to $13,700+ in commissions if all sales goals are met, with top sellers averaging $62,460 per year through uncapped commission opportunities.
What benefits are offered to employees in this position?
Benefits include medical/dental/vision coverage, a 401(k) plan, tuition reimbursement, paid time off and holidays, sick leave, paid parental leave, adoption reimbursement, disability benefits, life insurance, and employee discounts.
What is the company's stance on diversity and equal opportunity?
AT&T provides equal employment opportunity (EEO) to all persons regardless of various protected characteristics and will provide reasonable accommodations for qualified individuals with disabilities.
Does AT&T perform background checks for hiring?
AT&T does not initiate a background check until an offer is made.
Are there career advancement opportunities in this role?
Yes, successful performance can lead to career advancement opportunities within the company.
What kind of training will I receive if hired?
After being hired, you will receive training, coaching, and tools necessary to help you meet and exceed your sales goals.
How is the work environment described for Retail Sales Consultants?
The work environment is fast-paced, requiring flexibility and the ability to adapt to evolving technology and customer needs.