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Retail Sales – Part Time

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Lowe's Companies, Inc.

1mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
  • Pembroke Pines

AI generated summary

  • You need 6 months of retail/customer service experience, computer skills, ability to lift 25lbs, good reading/writing, and bilingual skills. Trade certification is a plus.
  • You will welcome customers, assist with merchandise, restock shelves, process orders, cross-train in departments, prepare items based on needs, and guide customers through shopping and checkout.

Requirements

  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months Experience using common retail technology, such as smart phones and tablets
  • Reading, writing, and performing basic arithmetic (addition and subtraction)
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • 6 months of Retail and/or customer service experience
  • Bi-lingual skills
  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time
  • Cross-functionally train in other areas of the store to help deliver the best customer service
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
  • Guide customers through shopping or checkout
  • Complete other duties as assigned

FAQs

What is the primary role of a Customer Service Associate at Lowe's?

The primary role of a Customer Service Associate is to welcome customers, assist them with finding products and services for their home improvement needs, and provide friendly and professional customer service throughout their shopping experience.

What are the minimum qualifications required for this position?

The minimum qualifications include 6 months of experience using a computer and common retail technology, the ability to read, write, and perform basic arithmetic, and the capability to lift at least 25lbs unassisted or over 25lbs with accommodation.

What benefits does Lowe's offer to part-time associates?

Lowe's offers several benefits to part-time associates, including health insurance options, a tuition assistance program, a company-matching 401(k), an optional Employee Stock Purchase Program, a 10% Associate Discount, and opportunities to learn new trade skills.

Are there opportunities for career growth at Lowe's?

Yes, Lowe's is committed to supporting the growth of its associates and provides access to educational opportunities and training programs to help individuals advance their careers.

Is bilingual capability a requirement for this job?

While not a requirement, bilingual skills are preferred and can be an advantage in this role.

What departments might a Customer Service Associate work in?

A Customer Service Associate may work in various departments, including Appliances, Hardware, Tools, Paint, Building Materials, and more, based on hiring needs and individual skillsets.

Are there physical demands associated with this position?

Yes, the role may require prolonged standing, sitting, and the ability to lift weights up to 75 pounds using proper lifting methods, with team lifts used for heavier loads.

Does this role require regular travel?

This role does not require regular travel; however, occasional travel may be necessary for meetings, training, or to support neighboring stores.

How does Lowe's approach hiring for this position?

Lowe's encourages a diverse range of candidates to apply, including bilingual individuals, military, and veteran talent, to foster a strong and inclusive team.

What is the starting rate of pay for a part-time Customer Service Associate?

The starting rate of pay may vary based on factors such as position offered, location, education, training, and experience.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.