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Retail Sales – Part Time

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Lowe's Companies, Inc.

12d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Sugar Land

AI generated summary

  • You need 6 months of retail/customer service experience, computer skills, common tech use, basic arithmetic ability, and the capacity to lift 25lbs. Bilingual skills and trade certification are a plus.
  • You will assist customers, stock merchandise, process orders, cross-train in various store areas, prepare items based on needs, guide shoppers, and complete assigned tasks.

Requirements

  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months Experience using common retail technology, such as smart phones and tablets
  • Reading, writing, and performing basic arithmetic (addition and subtraction)
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • 6 months of Retail and/or customer service experience
  • Bi-lingual skills
  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time
  • Cross-functionally train in other areas of the store to help deliver the best customer service
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
  • Guide customers through shopping or checkout
  • Complete other duties as assigned

FAQs

What is the role of a Customer Service Associate at Lowe's?

The Customer Service Associate welcomes customers, assists them in finding and selecting products, answers questions, and ensures their needs are met while providing friendly and professional service.

What are the minimum qualifications needed for this position?

The minimum qualifications include 6 months of experience using a computer, experience with common retail technology, basic reading and writing skills, the ability to perform tasks requiring prolonged standing or sitting, and the ability to lift at least 25 lbs unassisted.

Are there any preferred qualifications for this position?

Yes, preferred qualifications include 6 months of retail and/or customer service experience, bilingual skills, and certifications in trades related to the department such as plumbing or electrical.

Is there a requirement for prior experience in retail?

While prior experience is preferred, it is not a strict requirement. However, candidates with retail or customer service experience will be favored during the hiring process.

What benefits does Lowe's offer to part-time associates?

Lowe's offers various benefits, including health insurance options, tuition assistance, a company-matching 401(k) plan, an Employee Stock Purchase Program, associate discounts, and opportunities to learn new skills through the Track to the Trades program.

What types of departments might a Customer Service Associate work in?

Customer Service Associates may work in departments such as Appliances, Flooring, Plumbing, Electrical, Paint, Garden, and many others based on hiring needs and skillsets.

Are there opportunities for growth within Lowe's?

Yes, Lowe's is committed to growth and offers various opportunities for associates to develop their skills and advance in their careers.

What are the working conditions for this role?

Working conditions may vary by location, with exposure to both indoors and outdoors, and can include varying climates, constant or intermittent noises, and physical lifting duties.

Is travel required for this position?

Regular travel is not required; however, the role may involve occasional travel for meetings, training, or to support neighboring stores.

Does Lowe's provide equal employment opportunities?

Yes, Lowe's is an equal opportunity employer and administers all personnel practices without regard to various protected categories, ensuring a fair workplace for all.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.