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Retail Sales – Part Time

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Lowe's Companies, Inc.

2mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
  • Memphis

AI generated summary

  • You need 6 months of computer and retail tech experience, basic math skills, ability to lift 25 lbs, retail/customer service experience, bilingual skills, and trade certification relevant to the department.
  • You will welcome customers, assist with merchandise, replenish shelves, process orders, train across departments, prepare products, guide customers, and complete additional tasks as needed.

Requirements

  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months Experience using common retail technology, such as smart phones and tablets
  • Reading, writing, and performing basic arithmetic (addition and subtraction)
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • 6 months of Retail and/or customer service experience
  • Bi-lingual skills
  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time
  • Cross-functionally train in other areas of the store to help deliver the best customer service
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
  • Guide customers through shopping or checkout
  • Complete other duties as assigned

FAQs

What is the role of a Customer Service Associate at Lowe's?

The Customer Service Associate at Lowe's is responsible for providing top-notch customer service, assisting customers with finding products and services, processing orders, and ensuring that all customer needs are met while maintaining a friendly and professional demeanor.

What are the minimum qualifications required for this position?

The minimum qualifications include 6 months of experience using a computer and common retail technology, basic arithmetic skills, the ability to perform physical duties like prolonged standing and lifting up to 25 lbs unassisted, and being able to lift over 25 lbs with or without accommodation.

Is retail or customer service experience preferred for this role?

Yes, 6 months of retail and/or customer service experience is preferred for this position.

What kind of benefits does Lowe's offer to its associates?

Lowe's offers a range of benefits including top-tier health insurance options, a tuition assistance program, a company-matching 401(k), an Employee Stock Purchase Program, and a 10% Associate Discount, among others.

Do I need to be bilingual to apply for this position?

While bilingual skills are preferred, they are not a requirement to apply for the position of Customer Service Associate.

What will my day-to-day responsibilities be in this role?

Your day-to-day responsibilities will include welcoming customers, assisting them in locating and handling merchandise, answering questions, processing orders, and preparing merchandise based on customer needs. Daily tasks may vary by department.

Are there physical requirements for this job?

Yes, associates must be able to perform duties that may involve prolonged standing, sitting, and lifting, with guidelines that limit single lifts to 75 pounds.

Is there an opportunity for career growth at Lowe's?

Yes, Lowe's is committed to supporting the growth of its associates, providing various educational opportunities and pathways to develop new skills through programs such as the "Track to the Trades."

Will I have to work outside?

Yes, working conditions may vary by location, and associates could be exposed to both indoor and outdoor environments, including varying weather conditions.

How does Lowe's encourage a diverse workforce?

Lowe's encourages diverse talent, including bilingual individuals and military or veteran candidates, to apply and join their team, emphasizing a commitment to equal opportunity employment.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.