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Retail Sales Specialist

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Spectrum

1mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Riverside

AI generated summary

  • You must thrive in a fast-paced team, communicate effectively in English, lift 35 lbs, stand for long periods, wear a uniform, and have a high school diploma or equivalent.
  • You will drive sales, ensure customer satisfaction, demonstrate products, collaborate with the team, and maintain knowledge of Spectrum and competitor offerings.

Requirements

  • Thrive in a fast-paced team environment
  • Read, write and speak the English language to effectively communicate with employees, customers, and suppliers in person, on the phone, and by written communications
  • Lifting up to 35 lbs.
  • Standing for prolonged periods of time
  • Wearing a required uniform
  • High School Diploma or equivalent

Responsibilities

  • Meet or exceed monthly sales goals, including wireless sales
  • Ensure a great customer experience
  • Educate and engage customers through product demonstrations
  • Be a team player (because we spend way too much time together)
  • Know your stuff - maintain strong knowledge of all TV, internet, and wireless products, pricing plans, promotions, and service features for Spectrum, as well as our competitors

FAQs

What is the hourly base pay for the Retail Sales Specialist position?

The hourly base pay for the Retail Sales Specialist position is $20.00, with potential for targeted earnings of $24.50/hour through commission and incentives.

Is previous sales experience required for this role?

While wireless sales experience is preferred, it is not strictly required. However, candidates with 1 to 5 years of sales experience are encouraged to apply.

What kind of training will I receive if I’m hired?

New Retail Sales Specialists will undergo a comprehensive training program to become familiar with Spectrum’s full line of products, including wireless, TV, and internet services, as well as competitor products.

Are there growth opportunities within the company?

Yes, there are significant advancement opportunities available, as many managers within the company started as Retail Sales Specialists themselves.

What are the physical requirements of the job?

The position involves lifting up to 35 lbs, standing for prolonged periods, and wearing a required uniform.

Will I need to be knowledgeable about competitors' products?

Yes, maintaining strong knowledge of all TV, internet, and wireless products, pricing plans, promotions, and service features for both Spectrum and competitors is expected.

Are there any additional benefits associated with this position?

Yes, top performers can earn additional commission on sales, and employees may qualify for free internet, TV, and phone services, subject to restrictions.

What are the work hours for this role?

This is a full-time position, and specific work hours may vary based on the retail location's needs, including evenings and weekends.

Is a high school diploma required for this position?

Yes, a high school diploma or equivalent is required to qualify for this position.

What is the expected target for commission earnings?

The commission earnings target for this position starts at $11,232.

Telecommunications
Industry
10,001+
Employees

Mission & Purpose

Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice. For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks and Spectrum Originals.