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Retail Sales Specialist

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Spectrum

17d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Delafield

AI generated summary

  • You must thrive in fast-paced environments, communicate effectively in English, lift 35 lbs, stand long hours, have a high school diploma, 1-5 years sales experience, and a valid driver's license.
  • You will meet sales goals, ensure excellent customer experiences, educate through demos, collaborate with your team, and maintain knowledge of TV, internet, and wireless products and competitors.

Requirements

  • Thrive in a fast-paced team environment
  • Read, write and speak the English language to effectively communicate with employees, customers, and suppliers in person, on the phone, and by written communications
  • Lifting up to 35 lbs.
  • Standing for prolonged periods of time
  • Wearing a required uniform
  • High School Diploma or equivalent
  • Sales Experience: 1 - 5 years
  • Knowledge of latest technology and devices
  • Commissioned sales experience
  • Retail sales or wireless sales
  • Valid driver's license

Responsibilities

  • Meet or exceed monthly sales goals, including wireless sales
  • Ensure a great customer experience
  • Educate and engage customers through product demonstrations
  • Be a team player (because we spend way too much time together)
  • Know your stuff - maintain strong knowledge of all TV, internet, and wireless products, pricing plans, promotions, and service features for Spectrum, as well as our competitors

FAQs

What is the hourly pay for the Retail Sales Specialist position?

The hourly base pay for the Retail Sales Specialist position is $18.00, with targeted hourly earnings of $22.95/hour due to commissions and incentives.

What kind of experience is preferred for this role?

Preferred experience includes 1-5 years of sales experience, knowledge of the latest technology and devices, commissioned sales experience, and retail or wireless sales experience.

Is there any training provided for new employees?

Yes, there is an extensive training program that equips new Retail Sales Specialists with knowledge of Spectrum’s full line of products, as well as competitors' products.

What are the main responsibilities of a Retail Sales Specialist?

Main responsibilities include meeting or exceeding monthly sales goals, ensuring a great customer experience, educating and engaging customers through product demonstrations, and maintaining strong product knowledge.

What benefits can employees expect?

Employees can expect a comprehensive pay and benefits package that rewards contributions, supports overall well-being, and offers real value at every stage of life.

What is the career advancement potential for this role?

There is a significant potential for career advancement, as many of the managers have previously started as Retail Sales Specialists.

Are there physical requirements for this position?

Yes, the position requires lifting up to 35 lbs., standing for prolonged periods of time, and wearing a required uniform.

What educational qualifications are needed for this position?

A High School Diploma or equivalent is required to qualify for the Retail Sales Specialist position.

Is wireless sales experience required for this role?

While wireless sales experience is preferred, it is not explicitly required for the role.

What does the company culture emphasize?

The company culture emphasizes diversity, inclusion, support for one another, and the importance of growing a workforce that reflects the communities they serve.

Telecommunications
Industry
10,001+
Employees

Mission & Purpose

Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice. For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks and Spectrum Originals.