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Sales Assistant, supporting DE, Amazon Freight

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Amazon

14d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You need sales/account management experience, C1 German & English, MS Office skills, stakeholder management, logistics experience, CRM/data tool knowledge, and a bachelor's degree.
  • You will make high-volume outbound calls for sales pitches, manage inbound inquiries, assist new customers with tools, and qualify leads for the Sales team to drive revenue opportunities.

Requirements

  • Experience in sales/account management/customer service.
  • Advanced proficiency in both German and English in both written and verbal communication (C1 Common European Framework of Reference, CEFR)
  • Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
  • Experience in working with multiple internal and external stakeholders (sellers, customers, key accounts)
  • Additional language skills are helpful but not necessary (Particularly French or Chinese)
  • Experience in at least one of the following: transportation, logistics, operations, financial analysis, retail buying, retail planning & allocation, consulting, negotiation, supply chain, telemarketing
  • Experience using CRMs such as SalesForce, and data tools such as Alchemy, Tableau or Google Analytics
  • Bachelor's degree

Responsibilities

  • High volume outbound phone calls to perform sales pitching to establish if potential customers would benefit from Amazon Freight services
  • Launch new or grow existing Shippers (customers)
  • Manage high volumes of inbound sales inquiries via email and our Customer Relationship Management software.
  • Helping new customers become acquainted with our self service tools, providing a high level of first-contact customer service.
  • Working with the Sales team to qualify leads for them, which they can then convert into revenue opportunities.

FAQs

What is the primary responsibility of the Sales Assistant in this role?

The primary responsibility of the Sales Assistant is to recruit and grow European Shippers to the Amazon Freight service, as well as support the broader commercial team with various sales-related activities.

What languages are required for this position?

Advanced proficiency in both German and English is required for this position, both in written and verbal communication (C1 level).

What kind of experience is required for this role?

Experience in sales, account management, or customer service is required for this role.

What tools or software should candidates be familiar with?

Candidates should have relevant experience working with the MS Office suite (Word, Excel, Outlook) and are preferred to have experience using CRMs such as Salesforce, as well as data tools like Alchemy, Tableau, or Google Analytics.

Is there an opportunity for growth within the team?

Yes, the role allows for collaboration with senior Business Development Managers and provides opportunities to advance complex requests into revenue opportunities, contributing to professional growth.

Are additional language skills beneficial for this position?

Yes, additional language skills, particularly in French or Chinese, are helpful but not necessary.

What kind of work environment can one expect in this role?

The work environment is a fast-paced, dynamic setting focusing on new customer experience and collaboration with the sales team to support all transport needs.

What qualifications are preferred for this job beyond the basic requirements?

Preferred qualifications include experience working with multiple internal and external stakeholders, experience in transportation, logistics, operations, retail buying, and a Bachelor's degree.

How does Amazon view diversity in its workforce?

Amazon is an equal opportunity employer and values a diverse workforce, believing that it is central to their success.

What should candidates do if they require accommodations during the hiring process?

Candidates who need workplace accommodations or adjustments can visit the Amazon careers website for more information or contact their Recruiting Partner.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.