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Sales Associate

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Talbots

2mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Annapolis

AI generated summary

  • You must love fashion, excel in sales, build relationships, communicate well, handle tech, multitask, and have flexible availability. Ability to lift 40 lbs and work in a diverse environment is essential.
  • You will provide exceptional customer service, assist management, handle multiple tasks, stay updated on fashion trends, create outfits, achieve sales metrics, and complete operational projects.

Requirements

  • Demonstrate selling competence, styling expertise and possess a love of fashion.
  • Driven to create, build and cultivate relationships.
  • Possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives in a team environment.
  • Demonstrates excellent verbal communication skills and a high level of integrity.
  • Possess the technological competency to navigate a computer/iPad/handheld system.
  • Have strong organizational skills and the ability to multi-task in a fast paced, ever-changing environment.
  • Able to work cooperatively in a diverse work environment.
  • Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
  • Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
  • Have open availability of (15 to 20) hours per week.
  • Flexible availability based on the needs of the business including evenings, weekends, and holidays.

Responsibilities

  • Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
  • Take an active role in assisting the management team to build store business.
  • Support all service enhancers to build strong relationships including active use of Concierge.
  • Service multiple customers at a time, multi-task and/or handle projects simultaneously.
  • Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc.
  • Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
  • Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback.
  • Achieve sales and service metrics in key measurable areas including: clientelling/outreach, appointment setting and Talbots Classic Awards.
  • Complete projects as assigned including operational assignments: filling orders, replenishment, recovery etc.

FAQs

What is the role of a Sales Associate at Talbots?

The Sales Associate at Talbots is responsible for providing exceptional customer service, assisting with product knowledge, helping to achieve sales and service metrics, and supporting management in building the store's business.

What qualifications are required for the Sales Associate position?

Candidates should demonstrate selling competence, possess strong communication and organizational skills, be technologically competent, have a passion for fashion, and be able to work in a team environment.

How many hours per week is the Sales Associate expected to work?

The Sales Associate must have open availability of 15 to 20 hours per week and flexible availability based on the needs of the business, including evenings, weekends, and holidays.

What benefits does Talbots offer for Sales Associates?

Talbots offers growth opportunities, comprehensive benefits packages for eligible employees, generous merchandise discounts, and various perks like discounts on travel, shopping, and concerts.

Is the Sales Associate position full-time or part-time?

The Sales Associate position is part-time.

What values does Talbots prioritize in its work culture?

Talbots values teamwork, creativity, relationship-building, integrity, diversity, and community engagement.

Are there opportunities for advancement within Talbots?

Yes, Talbots is committed to providing tools for growth beyond the Sales Associate position.

How does Talbots approach diversity and inclusion?

Talbots respects, honors, and values diversity and is invested in cultivating a dynamic and inclusive culture within the workplace.

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Talbots

Retail & Consumer Goods
Industry
501-1000
Employees

Mission & Purpose

Talbots began from a singular & personal vision, inspired by a joy of discovery and fueled by a commitment to timeless and timely fashion, extraordinary quality and memorable service. In 1947, Rudy and Nancy Talbot, two passionate and entrepreneurial New Englanders, put an ad in The New Yorker. And what started out as 3000 fliers ultimately became a catalog with a cult following—treasured for its spirited voice and modern classic product. Soon they moved into an historic Hingham, Massachusetts, house where they painted the front door a welcoming red to signal that here was an oasis of inspiration and hospitality. Through the decades, Talbots has expanded beyond New England and developed a devoted following of smart shoppers who rely on gracious service, great quality, timeless pieces—and Talbots famous "surprise and delight."​ Today Talbots is a dynamic combination of heritage and innovation, translating the original Talbots DNA for today's culture. Our omni-channel expression includes 500 core and outlet stores, throughout the country and Canada, and a growing e-commerce business.

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