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Sales Associate

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AutoNation

10d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Pembroke Pines

AI generated summary

  • You need a high school diploma, sales experience, strong communication skills, a drive to achieve goals, tech-savvy, and a valid driver’s license with a safe driving record.
  • You will interact with customers online and in person, guiding them through vehicle purchases, answering questions, negotiating terms, and ensuring satisfaction through follow-ups and transition to service.

Requirements

  • High school diploma or equivalent
  • Proven ability to provide an exceptional customer experience
  • Drive to set and achieve targeted goals
  • Prior sales experience, retail preferred
  • Demonstrated communication, consultative, interpersonal and organizational skills
  • The willingness to follow up with customers
  • Experience and desire to work with technology
  • Valid in-state driver’s license and an acceptable, safe driving record

Responsibilities

  • The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment.
  • Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.
  • With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal.
  • Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.

FAQs

What is the primary role of a Sales Associate at AutoNation?

The primary role of a Sales Associate is to interact with customers online, over the phone, and in person to guide them in their vehicle purchase within a no-haggle sales environment, ensuring an exceptional customer experience throughout the process.

What qualifications are required for this position?

Applicants should have a high school diploma or equivalent, proven customer service experience, a drive to achieve goals, prior sales experience (preferably in retail), strong communication and interpersonal skills, and a valid in-state driver’s license with a safe driving record.

Is prior experience in automotive sales necessary?

While prior experience in automotive sales is preferred, it is not strictly necessary. However, candidates should have prior retail or sales experience and a proven ability to provide exceptional customer service.

What kind of training will be provided for new hires?

AutoNation provides training to ensure new hires understand the sales process, customer engagement techniques, and the use of technology to support their sales and customer service efforts.

What are the work hours for a Sales Associate?

Work hours may vary, but Sales Associates are typically expected to work flexible hours to accommodate customer needs, including evenings and weekends.

Are there opportunities for career advancement within AutoNation?

Yes, AutoNation encourages career growth and development, offering opportunities for advancement within the company based on performance and commitment.

What benefits are offered to Sales Associates?

Benefits for Sales Associates include competitive compensation, 401k matching, health, dental, and vision insurance, maternity benefits, employee discounts on vehicles and services, and wellness programs.

How does AutoNation demonstrate its commitment to social responsibility?

AutoNation demonstrates its commitment to social responsibility through its DRV PNK initiative, which has raised millions for cancer-related causes, and by fostering a diverse and inclusive workplace.

Can I apply if I don’t meet every requirement listed in the job description?

Yes, AutoNation encourages all candidates to apply, even if they do not meet every single requirement. Diversity of experience and background is welcomed in fostering an inclusive environment.

What qualities are important for success in this role?

Successful Sales Associates possess strong communication and listening skills, a passion for customer service, the ability to meet sales targets, and a willingness to follow up with customers to ensure satisfaction.

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AutoNation

Manufacturing & Electronics
Industry
10,001+
Employees
1996
Founded Year

Mission & Purpose

As America’s most admired automotive retailer, AutoNation is transforming the automotive industry through its bold leadership, innovation, and comprehensive brand extensions. We are committed to hiring driven, diverse Associates and supporting them in growing their career within AutoNation. We offer paid training, competitive pay & benefits, and a culture that believes in investing in our Associates’ professional futures. With over 300 locations from coast to coast, AutoNation has an opportunity for you. We’ve sold over 14 million vehicles, the first automotive retailer to reach this milestone. Our success is driven by our commitment to delivering an excellent Customer experience through customer-focused sales and service processes. We believe deeply in giving back, and every car we sell helps to raise cancer research and treatment awareness with a Pink Plate. We have proudly raised over $40 million dollars to drive out cancer, create awareness, and support critical research. Join us as we pave the way to moving our company, our communities, and our industry forward. Apply today at a location near you or wherever you dream the road will take you.