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Sales Associate Key

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Talbots

18d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Southbury

AI generated summary

  • You must create a customer-focused culture, build relationships, achieve goals, communicate well, be physically active, use tech, and have flexible availability for various shifts.
  • You will deliver exceptional customer service, assist management, handle multiple tasks, stay updated on fashion trends, create outfits, communicate store info, achieve sales goals, and manage inventory.

Requirements

  • Capable of creating a selling culture where all associates align around the needs of our customers.
  • Possesses a customer-centric mentality and understands the importance of creating exceptional customer experiences.
  • Driven to create, build and cultivate relationships.
  • Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
  • Passionate about selling and seeks organized and thoughtful ways to maximize all traffic that enters the store.
  • Demonstrate excellent verbal communication skills and a high level of integrity.
  • Able to work cooperatively in a diverse work environment.
  • Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
  • Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
  • Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
  • Flexible availability based on the needs of the business including evenings, weekends, and holidays.

Responsibilities

  • Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
  • Take an active role in assisting the management team to build store business.
  • Service multiple customers at a time, multi-task and/or handle projects simultaneously.
  • Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc.
  • Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
  • Develop and maintain positive working relationships that support a productive work environment.
  • Proactively communicate store information, brand initiatives, discrepancies, and other pertinent information to management in order to better enhance the customer experience.
  • Achieve sales and service metrics in key measurable areas.
  • Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback.
  • Achieve sales and service metrics in key measurable areas including Talbots Classic Awards.
  • Support all areas of operational excellence, including manage inventory according to policies and procedures including filling orders, recalls, recovery, replenishment, re-tickets etc.
  • Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
  • Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
  • Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.

FAQs

What is the job title for this position?

The job title is Sales Associate.

Where is this position located?

This position is located at Store 00300, Southbury, CT 06488.

What type of employment is offered for this position?

This position is offered as Regular/Part time.

What benefits does Talbots provide to its employees?

Talbots offers comprehensive benefits packages, generous merchandise discounts, and various perks including a referral incentive program and discounts on travel, shopping, and concerts.

What qualities does Talbots look for in a candidate?

Talbots looks for candidates who can create a selling culture, possess a customer-centric mentality, are driven to build relationships, and demonstrate strong communication skills and integrity.

Are there opportunities for career growth at Talbots?

Yes, Talbots aims to provide the tools for employees to grow beyond their current position and move into advanced roles.

What are the key responsibilities of a Sales Associate at Talbots?

The key responsibilities include providing exceptional customer service, assisting the management team, maintaining product knowledge, achieving sales metrics, and supporting operational excellence.

Is there a dress code for Sales Associates?

While the job description does not explicitly state a dress code, it emphasizes being aware of fashion trends, suggesting a professional and stylish appearance is likely encouraged.

Does Talbots value diversity in the workplace?

Yes, Talbots respects, honors, and values diversity and is committed to cultivating a dynamic and inclusive culture.

How can applicants with disabilities request accommodations during the application process?

Applicants requiring accommodations can contact myHRSupport@knitwellgroup.com for assistance.

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Talbots

Retail & Consumer Goods
Industry
501-1000
Employees

Mission & Purpose

Talbots began from a singular & personal vision, inspired by a joy of discovery and fueled by a commitment to timeless and timely fashion, extraordinary quality and memorable service. In 1947, Rudy and Nancy Talbot, two passionate and entrepreneurial New Englanders, put an ad in The New Yorker. And what started out as 3000 fliers ultimately became a catalog with a cult following—treasured for its spirited voice and modern classic product. Soon they moved into an historic Hingham, Massachusetts, house where they painted the front door a welcoming red to signal that here was an oasis of inspiration and hospitality. Through the decades, Talbots has expanded beyond New England and developed a devoted following of smart shoppers who rely on gracious service, great quality, timeless pieces—and Talbots famous "surprise and delight."​ Today Talbots is a dynamic combination of heritage and innovation, translating the original Talbots DNA for today's culture. Our omni-channel expression includes 500 core and outlet stores, throughout the country and Canada, and a growing e-commerce business.

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