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Sales Consultant - Paid Training

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AutoNation

10d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Memphis

AI generated summary

  • You must have a high school diploma, proven customer service skills, sales experience, strong communication skills, a valid driver’s license, and a willingness to follow up with customers.
  • You will assist customers online and in-person with vehicle purchases, respond to inquiries, guide them through buying processes, negotiate terms, and ensure satisfaction post-purchase.

Requirements

  • High school diploma or equivalent
  • Proven ability to provide an exceptional customer experience
  • Drive to set and achieve targeted goals
  • Prior sales experience, retail preferred
  • Demonstrated communication, consultative, interpersonal and organizational skills
  • The willingness to follow up with customers
  • Experience and desire to work with technology
  • Valid in-state driver’s license and an acceptable, safe driving record

Responsibilities

  • The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment.
  • Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.
  • With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal.
  • Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.

FAQs

What qualifications are required for the Sales Consultant position?

A high school diploma or equivalent is required, along with proven ability to provide exceptional customer experience and prior sales experience, preferably in retail.

Is there any training provided for new hires?

Yes, AutoNation offers paid training for new Sales Consultants.

What is the work environment like for e-Commerce Sales Associates?

e-Commerce Sales Associates interact with customers both online and in person, working in a no-haggle sales environment focused on providing an exceptional customer experience.

What kind of benefits can I expect if I join AutoNation?

AutoNation offers competitive compensation, 401k matching, health insurance plans, associate purchase discounts for vehicles and services, and participation in the DRVPNK mission to support cancer research.

Is prior automotive sales experience necessary for this role?

While prior sales experience is preferred, it is not strictly required as long as the candidate demonstrates the necessary skills and a drive to succeed.

What skills are important for success in this role?

Outstanding communication and listening skills, organizational abilities, a consultative approach, and a willingness to follow up with customers are key skills for success.

How does AutoNation support its commitment to community welfare?

AutoNation is committed to making a positive difference in the lives of associates and customers through initiatives like DRVPNK, which has raised over $40 million for cancer-related causes.

Will I need a valid driver’s license for this position?

Yes, a valid in-state driver's license and an acceptable safe driving record are required for the Sales Consultant position.

Is there room for growth and advancement within AutoNation?

Yes, AutoNation encourages employees to set and achieve targeted goals, providing opportunities for growth and advancement within the organization.

Can I apply if I don’t meet all the requirements listed?

Yes, AutoNation welcomes candidates from all backgrounds and encourages applicants even if they do not meet every listed requirement.

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AutoNation

Manufacturing & Electronics
Industry
10,001+
Employees
1996
Founded Year

Mission & Purpose

As America’s most admired automotive retailer, AutoNation is transforming the automotive industry through its bold leadership, innovation, and comprehensive brand extensions. We are committed to hiring driven, diverse Associates and supporting them in growing their career within AutoNation. We offer paid training, competitive pay & benefits, and a culture that believes in investing in our Associates’ professional futures. With over 300 locations from coast to coast, AutoNation has an opportunity for you. We’ve sold over 14 million vehicles, the first automotive retailer to reach this milestone. Our success is driven by our commitment to delivering an excellent Customer experience through customer-focused sales and service processes. We believe deeply in giving back, and every car we sell helps to raise cancer research and treatment awareness with a Pink Plate. We have proudly raised over $40 million dollars to drive out cancer, create awareness, and support critical research. Join us as we pave the way to moving our company, our communities, and our industry forward. Apply today at a location near you or wherever you dream the road will take you.