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Sales Operations Analyst

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Canonical

2mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Sales & Business Development
    Data
  • United Kingdom, +13
    Remote

AI generated summary

  • You need a strong academic background, sales ops experience in a tech subscription business, data quality skills, CRM expertise, problem-solving abilities, and effective global communication.
  • You will support global sales operations, ensure data accuracy, report on metrics, assist with CRM systems, deliver dashboards, and streamline the Lead to Order process.

Requirements

  • An exceptional academic track record from high school and university
  • Experience in a sales operations/sales order processing role
  • Experience in a technology subscription-based business
  • Experience driving data quality improvement
  • Energetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomes
  • Excellent problem-solving and analytical skills
  • Ability to work productively with stakeholders at all levels of the organization on a global scale
  • Ability to manage across boundaries and communicate effectively, particularly working with Sales, Legal, Finance and Marketing teams
  • Experience with Salesforce or similar CRM
  • Ability to travel internationally twice a year, for company events up to two weeks long

Responsibilities

  • Support all aspects of the day-to-day operations of the sales function globally
  • Review opportunities for accuracy and provision orders on successful closure of a deal
  • Support the Sales Operations Manager to improve sales data quality and processes
  • Report on data quality metrics to executive level stakeholders
  • Implement surveys and define metrics for executive level stakeholders
  • Support the sales team globally on CRM and other sales operations systems
  • Deliver sales metrics, dashboards and other ad-hoc analytical tasks
  • Lead automation and streamline the Lead to Order process

FAQs

Do we support remote work?

Yes, this role is fully remote and based in the EMEA region.

What does the Sales Operations Analyst role involve?

The role entails supporting day-to-day sales operations, ensuring data quality, improving processes, providing metrics for stakeholders, and collaborating with the sales team on CRM systems.

What qualifications are required for this position?

An exceptional academic track record, experience in a sales operations role, familiarity with technology subscription-based businesses, and proficiency with Salesforce or similar CRM are required.

Is there an opportunity for international travel?

Yes, the role involves the ability to travel internationally twice a year for company events, lasting up to two weeks.

What kind of experience is preferred for applicants?

Experience in sales order processing, driving data quality improvements, and a systematic approach to operations are preferred.

What benefits does Canonical offer to its employees?

Canonical offers a distributed work environment, personal learning and development budget, annual compensation review, recognition rewards, annual leave, maternity and paternity leave, and travel opportunities.

How does Canonical address compensation?

Canonical revisits compensation annually, taking geographical location, experience, and performance into account, and offers a performance-driven annual bonus or commission.

What is Canonical’s stance on diversity and inclusion?

Canonical is an equal opportunity employer committed to fostering a workplace free from discrimination, valuing diverse experiences, perspectives, and backgrounds.

What skills are essential for the Sales Operations Analyst role?

Essential skills include excellent problem-solving, analytical skills, the ability to communicate effectively with stakeholders, and a focus on scalable outcomes.

Is prior experience with CRM systems mandatory?

Yes, experience with Salesforce or similar CRM systems is required for this role.

Enterprise open source, secured and delivered by the publisher of Ubuntu.

Technology
Industry
501-1000
Employees
2004
Founded Year

Mission & Purpose

Canonical is a technology company known for developing and supporting Ubuntu, a popular open-source operating system. The company focuses on providing reliable, secure, and cost-effective solutions for cloud computing, IoT, and containers. By leveraging open-source technologies, Canonical aims to enable innovation and digital transformation for businesses and developers worldwide. The company is committed to ensuring high performance and scalability, promoting the adoption of open-source software, and fostering a global community of users and contributors.

Benefits

  • Remote working

    Canonical has been a fully distributed organisation since its origin in 2004. Digital collaboration allows us to enjoy our home environment and work with the best in the world in our domain. We meet each other at least twice per year during in-person sprints to nurture cross-team relationships.

  • We build trust

    Zero commute means more time for the things you enjoy. At the same time, we have very high expectations of commitment and independent execution. We invest in people who are self-driven, motivated and highly organised. We take our responsibility for the most critical elements of open infrastructure very seriously, and we are committed to quality in every aspect of our product and services.

  • We engineer excellence

    We aspire to lead on the global stage. There’s no other way to describe it than hard work, hard challenges and hard competition. You will need to show that you can compete in deeply challenging intellectual fields. Your colleagues are aiming for the top, and they depend on you to set the same standard in your area of responsibility. That’s tough but incredibly satisfying. We value those who take ownership of their area and take opportunities to be exceptional.

  • We travel

    We optimise our team structure for time zone overlap. Collaboration and inspiration takes time to fully develop but leadership at Canonical means building cross-team relationships. We nurture those relationships through regular global summits which bring diverse teams or their leaders together. We host these events around the world to discover great places to explore and appreciate in the process. Team events have taken place in Vancouver, Brugge, New York, Budapest, Orlando, Cape Town, Warsaw, Seoul, Paris, Portland, Lyon, London, Toronto and many more.