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Sales Operations Analyst

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Canonical

1mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Sales & Business Development
    Data
  • Dresden
    Remote

AI generated summary

  • You must have a strong academic background, sales ops experience in tech subscriptions, data quality skills, problem-solving ability, CRM experience, and effective global communication skills.
  • You will support global sales operations, ensure data accuracy, improve processes, report metrics, assist the sales team with CRM, and automate the Lead to Order process.

Requirements

  • An exceptional academic track record from high school and university
  • Experience in a sales operations/sales order processing role
  • Experience in a technology subscription-based business
  • Experience driving data quality improvement
  • Energetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomes
  • Excellent problem-solving and analytical skills
  • Ability to work productively with stakeholders at all levels of the organization on a global scale
  • Ability to manage across boundaries and communicate effectively, particularly working with Sales, Legal, Finance and Marketing teams
  • Experience with Salesforce or similar CRM
  • Ability to travel internationally twice a year, for company events up to two weeks long

Responsibilities

  • Support all aspects of the day-to-day operations of the sales function globally
  • Review opportunities for accuracy and provision orders on successful closure of a deal
  • Support the Sales Operations Manager to improve sales data quality and processes
  • Report on data quality metrics to executive level stakeholders
  • Implement surveys and define metrics for executive level stakeholders
  • Support the sales team globally on CRM and other sales operations systems
  • Deliver sales metrics, dashboards and other ad-hoc analytical tasks
  • Lead automation and streamline the Lead to Order process

FAQs

What is the primary role of a Sales Operations Analyst at Canonical?

The primary role of a Sales Operations Analyst at Canonical is to support all aspects of the day-to-day operations of the sales function globally, improve sales data quality, maintain compliance, and drive process improvements to increase deal velocity and enhance CRM data quality.

What qualifications do I need to apply for this position?

To apply for the Sales Operations Analyst position, you need an exceptional academic track record, experience in a sales operations or sales order processing role, knowledge of technology subscription-based businesses, and strong problem-solving and analytical skills. Experience with Salesforce or similar CRM systems is also required.

Is travel required for this role?

Yes, the role requires the ability to travel internationally twice a year for company events, which may last up to two weeks.

What kind of training and development opportunities are offered?

Canonical offers a personal learning and development budget of USD 2,000 per year to support employee growth and skill development.

How does Canonical assess employee performance and compensation?

Canonical conducts annual compensation reviews and revisits compensation more often for graduates and associates to recognize outstanding performance. Employees may also receive a performance-driven annual bonus or commission.

What does the work environment look like at Canonical?

Canonical provides a distributed work environment where most employees work remotely, with opportunities to meet in person during twice-yearly team sprints in interesting locations around the world.

Is Canonical an equal opportunity employer?

Yes, Canonical is an equal opportunity employer and is committed to fostering a workplace free from discrimination, valuing diversity of experience, perspectives, and background.

What support can I expect with sales operations systems?

You can expect support for CRM and other sales operations systems as part of the role, which includes assistance for the global sales team in using these systems effectively.

How does Canonical promote data quality in sales operations?

Canonical promotes data quality in sales operations by implementing surveys, defining metrics for stakeholders, and reporting on data quality metrics to executive-level stakeholders.

What type of work culture can I expect at Canonical?

At Canonical, you can expect a culture that encourages initiative, collaboration, innovation, and a systematic approach to achieving robust, repeatable, and scalable outcomes in a global work environment.

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Canonical

Enterprise open source, secured and delivered by the publisher of Ubuntu.

Technology
Industry
501-1000
Employees
2004
Founded Year

Mission & Purpose

Canonical is a technology company known for developing and supporting Ubuntu, a popular open-source operating system. The company focuses on providing reliable, secure, and cost-effective solutions for cloud computing, IoT, and containers. By leveraging open-source technologies, Canonical aims to enable innovation and digital transformation for businesses and developers worldwide. The company is committed to ensuring high performance and scalability, promoting the adoption of open-source software, and fostering a global community of users and contributors.

Benefits

  • Remote working

    Canonical has been a fully distributed organisation since its origin in 2004. Digital collaboration allows us to enjoy our home environment and work with the best in the world in our domain. We meet each other at least twice per year during in-person sprints to nurture cross-team relationships.

  • We build trust

    Zero commute means more time for the things you enjoy. At the same time, we have very high expectations of commitment and independent execution. We invest in people who are self-driven, motivated and highly organised. We take our responsibility for the most critical elements of open infrastructure very seriously, and we are committed to quality in every aspect of our product and services.

  • We engineer excellence

    We aspire to lead on the global stage. There’s no other way to describe it than hard work, hard challenges and hard competition. You will need to show that you can compete in deeply challenging intellectual fields. Your colleagues are aiming for the top, and they depend on you to set the same standard in your area of responsibility. That’s tough but incredibly satisfying. We value those who take ownership of their area and take opportunities to be exceptional.

  • We travel

    We optimise our team structure for time zone overlap. Collaboration and inspiration takes time to fully develop but leadership at Canonical means building cross-team relationships. We nurture those relationships through regular global summits which bring diverse teams or their leaders together. We host these events around the world to discover great places to explore and appreciate in the process. Team events have taken place in Vancouver, Brugge, New York, Budapest, Orlando, Cape Town, Warsaw, Seoul, Paris, Portland, Lyon, London, Toronto and many more.