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Senior Associate, Global Membership Strategy

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Uber

8d ago

  • Job
    Full-time
    Mid Level
  • Marketing
    Business, Operations & Strategy
  • Chicago

AI generated summary

  • You need 4+ years in strategy or analytics, strong communication, project management skills, SQL proficiency, financial acumen, and experience with membership programs or competitive analysis.
  • You will develop membership strategies, optimize user interactions, launch features, drive pricing, analyze performance, and collaborate across teams to enhance the membership experience globally.

Requirements

  • 4+ years of experience in strategy, operations, consulting, analytics, tech, finance, or a related field
  • Excellent communication and stakeholder management skills.
  • Ability to manage multiple projects and deadlines simultaneously.
  • Strong analytical and data-driven decision-making skills.
  • SQL proficiency and experience with involved data analytics
  • Financial acumen - understands the importance of investments and different means of measuring return
  • High standards and a bias toward action. You can find the context and information you need through relationships across the organization, you push for clarity and delivery, and you hold a high bar from your contributions and those of the people you work with
  • Effective team player
  • Experience with membership programs or in a competitive analysis role.

Responsibilities

  • Develop the strategy around Membership marketplace levers
  • Define how members should interact and benefit from marketplace optimization
  • Design, support, and execute the roll-out strategy for new membership features globally
  • Identify opportunities to improve the membership experience across both Delivery and Mobility businesses
  • Develop the strategy and launch tactics to optimize the membership lifecycle
  • Work across operations and technical teams to define the membership product go-to-market approach
  • Drive pricing strategy for the Global Membership business, identifying areas of opportunities to unlock growth
  • Develop key competitive insights and built competitive intelligence on Membership user pricing to drive recommendations for the program
  • Build dashboards to monitor performance for Membership
  • Conduct rigorous quantitative analyses to determine where Membership is performing well and areas of opportunity

FAQs

What is the role of the Senior Associate, Membership Strategy focused on?

The role is focused on contributing to the global growth strategy of the Membership program, designing, building, and executing tactics that enhance user frequency, platform engagement, retention, and overall program growth.

What qualifications are required for this position?

The basic qualifications include 4+ years of experience in strategy, operations, consulting, analytics, tech, finance, or a related field, excellent communication and stakeholder management skills, the ability to manage multiple projects, and strong analytical and data-driven decision-making skills. Proficiency in SQL and experience with data analytics are also required.

Is there a specific experience needed in membership programs?

While not mandatory, having experience with membership programs or in a competitive analysis role is preferred and can enhance a candidate's application.

What kind of analytical skills are required for this position?

Strong analytical and data-driven decision-making skills are required, including the ability to conduct rigorous quantitative analyses and build dashboards to monitor performance.

What locations are hiring for this role?

The role is hiring in several locations, including Chicago, New York, San Francisco, and Washington, DC.

What is the salary range for this position?

For Chicago, IL-based roles the salary range is USD$116,000 - USD$128,500 per year. For New York, San Francisco, and Washington, DC-based roles, the salary range is USD$129,000 - USD$143,000 per year.

Are there additional compensation opportunities?

Yes, for all US locations, you are eligible to participate in Uber's bonus program and may be offered an equity award and other types of compensation.

What kind of team environment is the Senior Associate expected to work in?

The role requires the ability to work cross-functionally with various teams, communicate effectively, and contribute as an effective team player.

What types of benefits are offered with this role?

Various benefits are offered, and more details can be found on Uber's careers benefits page at https://www.uber.com/careers/benefits.

What level of experience is expected in terms of project management?

Candidates should have the ability to manage multiple projects and deadlines simultaneously, showcasing strong organizational skills.

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Uber

We reimagine the way the world moves for the better.

Technology
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now. The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.

Culture & Values

  • Go get it

    Bring the mindset of a champion. Our ambition is what drives us to achieve our mission. How we define a champion mindset isn’t based on how we perform on our best days, it’s how we respond on the worst days. We hustle, embrace the grind, overcome adversity, and play to win for the people we serve. Because it matters.

  • Trip obsessed

    Make magic in the marketplace. The trip is where the marketplace comes to life. The earner, rider, eater, carrier and merchant are the people who connect in our marketplace - and we see every side. This requires judgment to make difficult trade-offs, blending algorithms with human ingenuity, and the ability to create simplicity from complexity. When we get the balance right for everyone, Uber magic happens.

  • Build with heart

    We care. We work at Uber because our products profoundly affect lives and we care deeply about our impact. Putting ourselves in the shoes of the people who connect in our marketplace helps us build better products that positively impact our communities and partners. Our care drives us to perfect our craft.

  • Stand for safety

    Safety never stops. We embed safety into everything we do. Our relentless pursuit to make Uber safer for everyone using our platform will continue to make us an industry leader for safety. We know the work of safety never stops, yet we can and will challenge ourselves to always be better for the communities we serve.

  • See the forest and the trees

    Know the details that matter. Building for the intersection of the physical and digital worlds at global scale requires seeing the big picture and the details. Knowing the important details can change the approach, and small improvements can compound into enormous impact over time.

  • One Uber

    Bet on something bigger. It’s powerful to be a part of something bigger than any one of us, or any one team. That’s why we work together to do what’s best for Uber, not the individual or team. We actively support our teammates, and they support us - especially when we hit the inevitable bumps in the road. We say what we mean, disagree and commit, and celebrate our progress, together.

  • Great minds don't think alike

    Diversity makes us stronger. We seek out diversity. Diversity of ideas. Identity. Ethnicity. Experience. Education. The more diverse we become, the more we can adapt and ultimately achieve our mission. When we reflect the incredible diversity of the people who connect on our platform, we make better decisions that benefit the world.

Benefits

  • Comprehensive Healthcare

  • Flexible Work

  • Uniquely Uber

  • Health & Wellness