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Senior Content Designer - Remote

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Optum

23d ago

  • Job
    Full-time
    Senior Level
  • Design
    Product
  • New York
    Remote

AI generated summary

  • You need 5+ years in content design, 3+ years in user research and collaboration, experience with content guidelines, and a portfolio showcasing user-focused design.
  • You will create clear UX copy, establish content standards, ensure consistent voice, collaborate across teams, and advocate for cohesive content strategy and design.

Requirements

  • 5+ years of content design or UX writing experience
  • 3+ years of experience using quantitative and qualitative user research to inform UX copy, navigation, information architecture, and content hierarchy
  • 3+ years of experience collaborating closely with designers, product managers, and engineers
  • 3+ years of experience working with content guidelines and helping set content standards
  • Portfolio demonstrating content design experience and user-focused product thinking

Responsibilities

  • Craft clear, compelling UX copy that guides users through the product experience and helps them achieve their goals
  • Create and grow content standards and guidelines across the organization
  • Deliver a consistent voice and tone across all user touchpoints of the product
  • Partner with cross-functional teams like user research, product management, engineering, and product marketing to investigate issues and solve problems efficiently
  • Think holistically about the end-to-end user experience, conducting audits as needed, to develop a cohesive content strategy and information architecture
  • Serve as an advocate for content design across the organization

FAQs

Do we support remote work?

Yes, this position is fully remote, allowing you to work from anywhere within the U.S.

What is the primary focus of the Senior Content Designer?

The primary focus is to write and design in-app content for benefits experiences, ensuring a user-centered approach to content that enhances the overall user experience.

What qualifications are required for this role?

Required qualifications include 5+ years of content design or UX writing experience, 3+ years of experience using user research for UX copy, and a portfolio demonstrating content design experience and user-focused thinking.

What are the preferred qualifications for candidates?

Preferred qualifications include experience in fintech or healthcare industries, familiarity with content management systems, and experience with A/B testing and experimentation.

How important is collaboration in this role?

Collaboration is crucial, as the Senior Content Designer will work closely with cross-functional teams including user research, product management, engineering, and product marketing to achieve project goals.

Are there opportunities for professional development?

Yes, the company offers career development opportunities and recognizes employee performance to support growth in roles and responsibilities.

What types of benefits does UnitedHealth Group offer?

UnitedHealth Group offers a comprehensive benefits package, including incentive programs, stock purchase options, and 401k contributions, all subject to eligibility requirements.

Is there a specific deadline for applications?

The job posting will be available for a minimum of 2 business days or until a sufficient candidate pool is collected, which may be sooner due to applicant volume.

What is the annual salary range for this position?

The salary range for the Senior Content Designer role is $89,800 to $176,700 annually, based on factors like local labor markets and individual qualifications.

Does UnitedHealth Group promote diversity in hiring?

Yes, UnitedHealth Group prioritizes building diverse teams and encourages applications from individuals from various backgrounds and marginalized communities.

Is a drug test required for employment?

Yes, candidates are required to pass a drug test before beginning employment at UnitedHealth Group.

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Optum

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Optum is a health services and technology company that provides a wide range of solutions to improve healthcare delivery and outcomes. They offer services in healthcare management, data analytics, pharmacy benefit management, and technology solutions to healthcare providers, payers, employers, and government agencies. Optum's ultimate mission is to improve the health system's efficiency and effectiveness, creating a healthier world for everyone. Their purpose lies in collaborating with healthcare partners to address complex challenges, such as improving care coordination, reducing healthcare costs, and enhancing patient experiences. By leveraging data-driven insights and innovative technology, Optum aims to empower healthcare professionals and organisations to deliver high-quality, patient-centered care and drive positive healthcare outcomes for individuals and communities worldwide.

Culture & Values

  • Integrity

    Honour commitments. Never compromise ethics.

  • Compassion

    Walk in the shoes of people we serve and those with whom we work.

  • Relationships

    Build trust through collaboration.

  • Innovation

    Invent the future, learn from the past.

  • Performance

    Demonstrate excellence in everything we do.