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Senior EU Program Manager, EU Account Managers



3d ago

  • Job
    Senior (5-8 years)
  • Business, Operations & Strategy
  • London

AI generated summary

  • You must have experience using data, owning program strategy, and communicating results to senior leaders. A master's degree and process improvement experience are preferred.
  • You will lead business planning, manage business health and sales metrics, analyze risks and opportunities, drive communication, and implement scalable solutions for EU Account Management at Amazon.


  • Basic Qualifications:
  • Experience using data and metrics to determine and drive improvements
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership
  • Experience in program or project management
  • Preferred Qualifications:
  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
  • Experience leading process improvements


  • You will act as an extension of Account Management leadership to internal cross-functional teams, including but not limited to, product, marketing, operations, finance, custom, design, CST, yield and more. The Program Manager is required to identify business trends (tailwinds, headwinds) and quickly escalate revenue blockers on behalf of EU Account Management. The Program Manager 's contributions will serve the greatest impact by creating scalable solutions for the broader EU Account Management, and align with long-term objectives. Key primary responsibilities include, but are not limited to:
  • Business Planning:
  • Lead the business planning process aligned with goals, priorities and budgets
  • Partner with leadership, finance, and operations to identify and allocate resources across teams. Including quota mapping and attainment planning.
  • Track and report on execution against business plans
  • Business Management:
  • Conduct weekly review of the business inputs, identify potential risks and opportunities, and surface insights to management to improve the health of the business.
  • Analyze, improve and own communication between sales team leadership and sales team
  • Own business health and sales metrics measurement across weekly, monthly, and quarterly cycles
  • Prepare and drive weekly, monthly, and quarterly business updates (WBR, MBR, QBR) in partnership with management for executive review
  • Generate and implement big ideas to drive business improvement and innovation
  • Standardize and scale best practices and learnings across the advertising sales organization


What are the key responsibilities of a Senior EU Program Manager?

The key responsibilities include owning programs that cover all of EU5, driving revenue, profitability, and customer satisfaction, working closely with the Director EU Account Management Advertising, and playing a critical role as an advisor to the business.

What skills are required for this role?

Skills required include program and project management, the ability to build new processes, implement new solutions, strong communication and organizational skills, and the ability to work effectively with a team.

What is the reporting structure for this role?

This role reports directly to the Director EU Account Management Advertising.

What geographic region does this role cover?

This role covers all of EU5.

What level of experience is required for the Senior EU Program Manager role?

A strong background in program and project management, as well as experience in driving revenue and profitability is required for this role. An understanding of the European market and customer needs is also beneficial.

Retail & Consumer Goods
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.