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Senior Governance Manager

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East Kent Hospitals University NHS Foundation Trust

12d ago

  • Job
    Full-time
    Senior Level
  • Consulting
    Healthcare
  • Canterbury

AI generated summary

  • You must support clinical quality and risk management, implement PSIRF, guide incident investigations, promote patient safety, analyze data, and identify quality improvement opportunities.
  • You will support clinical quality and risk management, promote patient safety, manage incidents, analyze data, engage in training, and identify quality improvement opportunities.

Requirements

  • - Support the Quality Governance Business Partners regarding all aspects of clinical quality, risk management and governance processes.
  • - Work as an integral member of the Corporate Quality Governance Team.
  • - Support the implementation of the Patient Safety Incident Response Framework (PSIRF).
  • - Use knowledge and expertise to ensure improvement and assurance is understood, recognised, and used to improve patient outcomes.
  • - Support and provide guidance and training on Incident Investigations and other learning responses / reviews as relevant.
  • - Promote patient safety thinking, systems thinking and knowledge of human factors.
  • - Actively seek and identify opportunities for quality improvement to improve safety and efficiency.
  • - Allocate time to quality governance and improving patient safety.
  • - Manage incidents to validate and quality check the incident management system.
  • - Escalate incidents of concern to the Quality Governance Business Partner, Corporate Patient Safety Team and Care Group Triumvirate as appropriate.
  • - Support the embedding of a systems-based approach to learning in line with PSIRF.
  • - Support the inclusion of those affected by Patient Safety Incidents in the process.
  • - Participate in learning responses and update the incident management system to identify and share learning.
  • - Live the Trust Values and foster a culture of high reporting and early engagement.
  • - Create reports for compliance data and to reflect themes and safety risks.
  • - Support in the monitoring of actions to reduce risks and escalate areas of concern.
  • - Access the performance indicator dashboards to ensure compliance for KPIs including Duty of Candour.
  • - Ensure learning from data review and analysis is shared across the Care Group and Trust as appropriate.
  • - Participate in the delivery of training with the team.
  • - Identify quality improvement opportunities.

Responsibilities

  • - Provide support to the Quality Governance Business Partners regarding all aspects of clinical quality, risk management and governance processes.
  • - Work as an integral member of the Corporate Quality Governance Team and be supported by the corporate specialists in patient safety, clinical effectiveness, legal services, complaints, clinical audit and compliance to enable learning to occur and improvements to be embedded.
  • - Support the implementation of the Patient Safety Incident Response Framework (PSIRF).
  • - Use knowledge and expertise to ensure improvement and assurance is understood, recognised, and used to improve the outcome for our patients.
  • - Support and provide guidance and training on Incident Investigations and other learning responses / reviews as relevant.
  • - Promote patient safety thinking, systems thinking and knowledge of human factors in order to develop understanding beyond why things go wrong into examining why things routinely go right and how that can be maximised.
  • - Actively seek and identify opportunities for quality improvement to improve safety and efficiency to ensure high standards of care.
  • - Allocate time partly to quality governance with the remaining time allocated to improving patient safety, to support the delivery of PSIRF and quality improvement work streams.
  • - Manage incidents to validate and quality check the incident management system.
  • - Escalate incidents of concern to the Quality Governance Business Partner, Corporate Patient Safety Team and Care Group Triumvirate as appropriate.
  • - Support the embedding of a systems-based approach to learning in line with PSIRF and support the inclusion of those affected by patient Safety Incidents in the process.
  • - Participate in learning responses and update the incident management system to identify the learning and how it has been shared.
  • - Live the Trust Values, fostering a culture of high reporting and early engagement to respond to incidents and patient safety events in a timely way.
  • - Create reports for compliance data and to reflect themes and safety risks.
  • - Support in the monitoring of actions to reduce risks and escalate areas of concern.
  • - Access the performance indicator dashboards to ensure compliance for KPIs including Duty of Candour.
  • - Ensure learning from data review and analysis is shared across the Care Group and Trust as appropriate.
  • - Participate in the delivery of training with the team.
  • - Identify quality improvement opportunities.

FAQs

What is the primary focus of the Senior Governance Manager role?

The primary focus is to support clinical quality, risk management, and governance processes alongside the Quality Governance Business Partners.

What framework will the post holder be implementing?

The post holder will support the implementation of the Patient Safety Incident Response Framework (PSIRF).

Will the Senior Governance Manager provide training?

Yes, the post holder will provide guidance and training on Incident Investigations and other learning responses or reviews as relevant.

What types of skills are necessary for this role?

Skills in patient safety thinking, systems thinking, and knowledge of human factors are necessary to develop a comprehensive understanding of clinical governance.

How does the role relate to incident management?

The Senior Governance Manager will manage incidents, validate the incident management system, and escalate concerns as appropriate.

Is there a focus on quality improvement initiatives?

Yes, the role involves actively seeking and identifying opportunities for quality improvement to enhance safety and efficiency in care.

What is the expected culture within the Trust regarding incident reporting?

The Trust promotes a culture of high reporting and early engagement to respond to incidents and patient safety events in a timely manner.

Who can be contacted for further details about this role?

Mel Brewer, the Head of Patient Safety and Quality Improvement, can be contacted for further details.

Who does the Senior Governance Manager collaborate with?

The post holder works closely with the Corporate Quality Governance Team and corporate specialists in various clinical areas including patient safety, clinical effectiveness, and legal services.

What will be included in the reports created by the Senior Governance Manager?

The reports will include compliance data, reflect themes, safety risks, and monitor actions taken to reduce risks.

Is there an emphasis on sharing learning across the Trust?

Yes, learning from data review and analysis is expected to be shared across the Care Group and Trust as appropriate.

East Kent Hospitals University NHS Foundation Trust

Science & Healthcare
Industry
5001-10,000
Employees
2006
Founded Year

Mission & Purpose

East Kent Hospitals University NHS Foundation Trust delivers a range of healthcare services across hospitals in East Kent, including emergency care, elective surgeries, and specialized medical treatments. Their mission is to provide excellent, compassionate care to improve the health and well-being of the community. They aim to ensure that patients receive high-quality, effective treatment and support in a safe and caring environment.