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Senior Manager, Media Production

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Airbnb

Jan 12

Applications are closed

  • Job
    Full-time
    Expert Level
  • Marketing
    Media & Journalism
  • San Francisco

Requirements

  • 12+ years of experience, scaling operations and working with scaled media production operation and creative teams, ideally with experience working within a tech company
  • Strong leadership skills, to manage and inspire a global team and share vision to senior stakeholders
  • Experience making operational and production contributions at both strategic and tactical levels
  • At ease with an ambiguous environment with significant shifts in strategy
  • Able to influence product teams and to manage the essential technical aspects and platforms necessary for this media teams effective operation
  • Attention to detail while delivering at large scale
  • Strong financial background and ability to show return on investment
  • Experience developing and optimizing systems, tools, processes, and workflows for creative and production operations
  • Experience supporting changes in operational processes and aligning teams to a strategic vision
  • Process savvy and ability to audit and streamline easy of working into presentation deck format
  • Experience working with global creative teams

Responsibilities

  • Lead a matrixed and globally distributed scaled media production operation involving numerous concurrent production workflows outputting multifaceted assets for numerous parts of the business.
  • Oversee a team responsible for the creation and execution of professional photography and videography shoots, including retouching / editing, as well as the quality of media delivered (by vendors or provided by hosts).
  • Ensure quality output of media meets or exceeds creative briefs and/or benchmarks, and improve content, materials, or education of the creator network as needed.
  • Partner with leaders across the company to ensure the Media Operations team delivers high quality, at a reasonable cost, and high speed.
  • Manage relationships with partners / third-party vendors to ensure delivery against the agreed upon statement of work.
  • Manage the network of freelance photographers to make sure the program has the right coverage and skillset to meet the demand.
  • Manage satisfaction towards the program to ensure high Host NPS scores and strong satisfaction level from the cross functions partners we cater to.
  • Be a highly tactical operator, detail oriented with a passion for tracking, reporting, finding opportunities to improve and building on processes and systems to help mobilize a global team.
  • Responsible for driving and managing the production team meetings & gatherings (weekly and monthly) to ensure we elevate hot topics and update project status’ on a regular basis.
  • Provides solutions to complex challenges within team needs, specifically where there are pinch points and gaps.
  • Runs weekly production onboardings and ensures new talent is equipped with knowledge of all production focused tools.
  • Prepares and packages all information regarding budgets and quarterly updates into concise presentation decks with an executive summary format.

FAQs

What is the job title for this position?

The job title is Senior Manager, Media Production.

What is the primary focus of this role?

The primary focus of this role is on the production side of media operations, including maintaining and expanding a network of content creators, evaluating and engaging talent and partners, and ensuring high-quality delivery of media.

How many years of experience are required for this position?

A minimum of 12+ years of experience in scaling operations and working with scaled media production operations and creative teams is required.

Is experience in the tech industry preferred for this role?

Yes, experience working within a tech company is preferred for this role.

Will I manage a global team in this position?

Yes, you will be responsible for managing and inspiring a global team as part of this role.

What kind of projects will I oversee?

You will oversee the creation and execution of professional photography and videography shoots, including retouching/editing and ensuring the quality of media delivered.

What is the role's stance on diversity and inclusion?

Airbnb is committed to working with the broadest talent pool possible and believes diverse ideas foster innovation and engagement. All qualified individuals are encouraged to apply.

Is travel required for this position?

The position may include occasional work at an Airbnb office or attendance at offsites, as agreed upon with your manager.

What is the pay range for this position?

The pay range for this position is $192,000 to $240,000 USD.

Will I be involved in budget management and financial aspects?

Yes, you are expected to have a strong financial background and ability to show return on investment, as well as prepare information related to budgets and quarterly updates.

What tools and processes will I be responsible for optimizing?

You will be responsible for developing and optimizing systems, tools, processes, and workflows for creative and production operations.

Airbnb is a community based on connection and belonging.

Travel & Leisure
Industry
5001-10,000
Employees
2007
Founded Year

Mission & Purpose

Airbnb is an online platform that connects travellers with unique lodging options and experiences offered by hosts worldwide. The company allows hosts to rent out their properties, whether it's a spare room, an entire house, or even an unusual accommodation like a treehouse or boat, to travellers seeking a more personalised and local experience. Airbnb's ultimate mission is to create a world where anyone can belong anywhere, fostering a sense of belonging and cultural exchange among travellers and hosts. Their purpose is to enable people to explore new places, immerse themselves in different cultures, and build connections with local communities while offering hosts an opportunity to share their spaces and stories. By facilitating peer-to-peer hospitality, Airbnb aims to make travel more accessible, authentic, and enriching for people from all walks of life, while contributing to economic opportunities and sustainable tourism in various destinations.

Benefits

  • Comprehensive health plans

  • Paid volunteer time

  • Healthy food and snacks

  • Generous parental and family leave

  • Learning and development

  • Annual travel and experiences credit

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