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Senior Process Improvement Manager, Surface Transportation, EU ATS ACES

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Amazon

6d ago

  • Job
    Full-time
    Senior & Expert Level
  • Logistics
  • Madrid
    Remote

AI generated summary

  • You need a Bachelor’s in a technical field, proven logistics experience, project management exposure, cross-functional program management skills, advanced Excel proficiency, and willingness to travel 30-40%.
  • You will design systems for compliance and productivity, partner with operations leaders, share best practices globally, develop tools with tech teams, enhance training programs, and analyze operational issues.

Requirements

  • Bachelor’s Degree in supply chain management, engineering, or other technical field (or higher) or extensive Amazon experience
  • Proven progressive responsibility in warehouse operations, logistics, transportation planning, carrier management, supply chain or related field
  • Exposure to program and project management
  • Demonstrable experience managing cross-functional and regional programs influencing different stakeholders' groups
  • Advanced MS Office skills, particularly Microsoft Excel
  • Approximately 30-40% travel required

Responsibilities

  • Drive network level excellence by designing and implementing systems, metrics and programs that maximize compliance, productivity and continuous improvement.
  • Build strong partnership with operations field leaders to identify impact of new business initiatives and successfully integrate and deploy them onsite.
  • Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers.
  • Work with technology teams and product managers to develop new tools and systems to support the growth of the business.
  • Support to improve the vision, content, and delivery of standard work and ACES Training program.
  • Create benchmark standards and audit process
  • Analyze and solving operational barriers with a focus on understanding root causes.

FAQs

What is the location of this job role?

This role can be based across the EU, but with a home site in one of our EU Sort Centers.

What qualifications are required for this position?

A Bachelor's Degree in supply chain management, engineering, or another technical field (or higher) or extensive Amazon experience is required.

Is travel required for this position?

Yes, approximately 30-40% travel is required for this role.

What kind of experience should candidates have?

Candidates should have proven progressive responsibility in warehouse operations, logistics, transportation planning, carrier management, or supply chain, as well as exposure to program and project management.

What skills are necessary for this role?

Advanced MS Office skills, particularly in Microsoft Excel, strong analytical and quantitative skills, and the ability to manage competing priorities simultaneously are necessary.

What is the focus of this position?

The focus of this position is to support Amazon Transportation Services and drive operational excellence and project management across the entire EU Fulfillment Center, Sort Center, Air Node, and Delivery Station network.

What methodologies are important for this role?

A strong passion for continuous improvement and implementing methodologies such as Six Sigma and Lean are important for this role.

Are there any preferred qualifications for this position?

Yes, preferred qualifications include being highly analytical, able to write SQL queries, and familiarity with Python, Visual Basic, Tableau, or other technical tools.

What type of partnership will this role require?

This role requires building strong partnerships with operations field leaders to identify the impact of new business initiatives and successfully integrate and deploy them onsite.

What is the work environment like for this role?

The work environment is described as large-scale but with a start-up feeling, where creating processes and driving improvements is essential.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.