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Senior Software Engineer

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Delivery Hero

23d ago

  • Job
    Full-time
    Senior Level
  • Marketing
    Software Engineering
  • Berlin

AI generated summary

  • You need strong problem-solving skills, proficiency in JavaScript and Python, experience with automation tools, knowledge of CRM solutions like Braze, and excellent English communication skills.
  • You will develop CRM solutions, implement Dynamic Content campaigns, engage stakeholders for innovative solutions, and collaborate with the Product team to integrate technologies and enhance functionality.

Requirements

  • Proven ability to explore, and develop technical solutions/tools.
  • Proficiency in translating business needs into CRM solutions using modern technologies and templating/automation languages (APIs, GCP, AWS, JavaScript, HTML).
  • You should possess proficiency in programming languages commonly used for automation, frontend development, and CRM solutions, including but not limited to JavaScript and Python. Experience with automation tools such as Google Scripts and Cloud Functions and API usage is essential. Familiarity with templating languages, particularly Liquid, and CRM SaaS technologies, especially Braze, is highly desirable.
  • Understanding of CRM third-party tools and their technical aspects. Familiarity with Braze is a bonus.
  • Excellent English communication skills; other languages are a plus.
  • Familiarity with the mobile user life cycle, retention strategies, and customer experience best practices.

Responsibilities

  • Technical Development for CRM Solutions: Develop and refine our Retention Solutions and Products portfolio, utilising advanced resources such as API integrations, Braze technologies, GCP, and AWS. You'll be responsible for developing solutions like Dynamic Content products, Automated Campaign Composer and Sender, also integrating our product/tools with other services.
  • In-Braze Implementation: Continue the technical development by implementing Dynamic Content campaigns using automation and data languages like JavaScript, Python, HTML, CSS, and Liquid. Utilise App Scripts and Product APIs to enhance the functionality and efficiency of our CRM solutions.
  • Innovation & Solution Execution: Engage stakeholders to understand business needs and design innovative technical solutions. Oversee the development, launch, and evaluation of CRM campaign capabilities, ensuring alignment with company and Marketing/Product goals. Provide crucial technological inputs and collaborate with various teams to ensure solution feasibility and alignment.
  • Product Partnership: Work closely with the Product team to ensure seamless integration and maintenance of the Braze SDK. A key priority is to reduce silos between departments and align technologies.

FAQs

What is the main responsibility of a Senior Software Engineer in the CRM Retention Team?

The main responsibility is to develop and refine retention solutions and products, utilizing advanced resources and technologies to enhance customer engagement and optimize marketing effectiveness.

Which programming languages should I be proficient in for this role?

Proficiency in JavaScript and Python is essential, along with experience in HTML, CSS, and templating languages like Liquid.

What technologies will I be expected to work with?

You will work with API integrations, Braze technologies, Google Cloud Platform (GCP), and Amazon Web Services (AWS).

Is experience with Braze necessary for this position?

Familiarity with Braze is highly desirable, but not mandatory.

How many vacation days do employees receive?

Employees receive 27 days of vacation, with an additional day added in the second and third year of service.

What types of professional development opportunities are offered?

Employees have access to a €1,000 Educational Budget, language courses, parental support, and the Udemy Business platform for a variety of online courses.

What benefits are provided regarding health and wellness?

The company offers health checkups, meditation, yoga, a gym and bicycle subsidy, as well as initiatives to promote physical well-being.

How many days a week is the hybrid working model implemented?

Employees are expected to come to the office for face-to-face connection and collaboration two days a week at the Berlin campus.

What kind of support does the company provide for public transportation?

The company offers discounts on public transportation tickets as part of employee benefits.

How does the company ensure diversity and inclusion in the hiring process?

The company is committed to fostering diversity and inclusion by ensuring they do not discriminate based on various identities and encourages applicants to discuss any accommodations needed during the interview process.

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Delivery Hero

We build, We deliver, We lead.

Technology
Industry
10,001+
Employees

Mission & Purpose

As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.