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Services Assistant

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Preston

AI generated summary

  • You must love food and helping others, be flexible, and support colleagues when needed. Must be 18+ for petrol station work and have passed the school leaver’s age.
  • You will assist customers at checkouts and self-service tills, handle complaints, process refunds, support click and collect, and collaborate with colleagues on the shop floor as needed.

Requirements

  • Love food, variety and helping people? Joining our team as a Services Assistant could be the role for you!
  • Whichever area you’re working in, you’ll take pride in doing the right thing for our customers and be passionate about helping people.
  • It’s also important you are prepared to work flexibly and when things get quiet, supporting our other colleagues on the shop floor with their activities.
  • Please note, to work in the petrol station you need to be aged 18 years or over due to petrol licensing regulations.
  • Sainsbury's will only recruit individuals who have passed the school leaver’s age.
  • To find out the school leavers age for your country please visit: https://www.gov.uk/know-when-you-can-leave-school

Responsibilities

  • As a Services Assistant you’ll be the friendly professional face on our checkouts, self-service tills, kiosk or petrol station, and even helping customers pick up click and collect parcels.
  • In fact, you’ll be ready to do everything you can to make things as simple as possible for our customers, from dealing with complaints, refunds, shelf tickets and advertising.
  • Whichever area you’re working in, you’ll take pride in doing the right thing for our customers and be passionate about helping people.
  • It’s also important you are prepared to work flexibly and when things get quiet, supporting our other colleagues on the shop floor with their activities.
  • We aim to make everyone who joins us be the best they can be and are committed to being a fully inclusive retailer where our customers love to shop, and our colleagues love to work!

FAQs

What is the hourly pay for the Services Assistant position?

The hourly pay for the Services Assistant position is £12.00 per hour.

Where is the Services Assistant position located?

The Services Assistant position is located at the Bamber Bridge Store, Preston, PR5 6BJ.

How many hours per week will I be working?

The Services Assistant position is part-time, requiring 12 hours per week.

What are the scheduled shift hours for this position?

The scheduled shift hours are Monday, Tuesday, and Saturday from 10:00 AM to 2:00 PM.

Is this position permanent or temporary?

This position is a Fixed-Term Assignment.

What type of responsibilities will I have as a Services Assistant?

As a Services Assistant, you will assist customers at checkouts, self-service tills, kiosks, or the petrol station, and help with click and collect parcels, among other duties related to customer service.

Are there any age restrictions for applying to this position?

Yes, you must be aged 18 years or over to work in the petrol station due to petrol licensing regulations.

What benefits do employees receive?

Employees receive various benefits including a discount card, free food and hot drinks, generous holiday entitlement, shopping discounts, family leave, pension contributions, share schemes, and wellbeing support.

When do employees become eligible for the discount card?

Employees become eligible for the discount card after four weeks of employment.

Is prior experience necessary for this position?

Prior experience may be beneficial, but the focus is on having a passion for helping customers and providing excellent service.

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.