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Shift Manager

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Amazon

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Data
  • Milan

AI generated summary

  • You need a bachelor's degree (or in progress), advanced English and local language skills, and relevant data analysis experience.
  • You will promote safety, support your team, analyze performance, implement process improvements, handle admin tasks, and collaborate with other managers to standardize shift processes.

Requirements

  • Bachelor’s degree (or working towards a bachelor’s degree)
  • Advanced proficiency in written and verbal English and local language
  • Relevant experience in performing data analysis

Responsibilities

  • Promote a culture of safety and wellbeing
  • Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
  • Support and lead a team and handle administrative work alongside building and supporting a strong team culture
  • Analyse performance and suggest process improvements to optimise work and improve customer service
  • Collaborate with other managers to standardise shift processes

FAQs

What are the basic qualifications required for the Shift Manager position?

The basic qualifications include a Bachelor’s degree (or working towards one), advanced proficiency in written and verbal English and the local language, and relevant experience in performing data analysis.

What is the primary focus of the Shift Manager's role?

The primary focus is to maintain safety standards within the team, monitor and maintain process efficiency, and ensure quality and productivity consistently meet business objectives.

Will I be required to work shifts?

Yes, you will work shifts and be based at one of our operational sites.

Is experience in a logistical working environment preferred for this role?

Yes, experience in a logistical working environment is considered a preferred qualification but is not required to apply.

What types of tasks will I be responsible for on a daily basis?

Daily tasks will include routine team management, handling administrative work, addressing individual escalations, and engaging in process improvement work.

Is experience with MS Office necessary for this position?

While it is not a basic qualification, experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment is preferred.

How does Amazon promote diversity within its workforce?

Amazon believes that employing a diverse workforce is central to its success and makes recruiting decisions based on candidates' experience and skills.

What should I do if I need workplace accommodation due to a disability?

If you need workplace accommodation or adjustment during the application and hiring process, you can visit Amazon's accommodations page for more information.

Will I work independently or as part of a team?

You will work as part of a large and diverse team, collaborating with colleagues in other teams and external partners.

Is there a focus on safety within the Shift Manager's role?

Yes, promoting a culture of safety and wellbeing is one of the key responsibilities of the Shift Manager.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.