FAQs
What is the main responsibility of the Senior Manager, HR Business Partner for DCL Fleet Operations?
The main responsibility is to lead the shipboard and island human resources teams, providing HR leadership and support to over 11,000 crew and cast members across DCL cruise ships and private islands.
What qualifications are required for this position?
A minimum of 7+ years of experience in human resources, preferably in a high-volume operations environment, along with experience leading large diverse HR teams, HRBP, Employee Relations, and Learning and Development is required.
Does this role require travel?
Yes, travel is required up to 25% of the time to ensure quality standards and consistency across the fleet.
What are the key areas of focus for the HR services provided in this role?
Key areas include Crew/Cast Excellence, succession planning, leadership development and retention, performance management, and organizational effectiveness and development.
Is experience in the cruise industry preferred for this position?
Yes, prior experience in the cruise industry is preferred, along with proven cruise industry expertise.
What is expected in terms of employee relations responsibilities?
The Senior Manager is expected to provide leadership and guidance for day-to-day crew issues and manage employee relations cases effectively and consistently.
What kind of HR initiatives will the Senior Manager assist with?
The Senior Manager will assist with HR initiatives and programs related to diversity & inclusion, learning and development, and workforce planning.
What skills are critical for success in this role?
Critical skills include strategic planning, problem-solving, conflict management, written and verbal communication, and the ability to influence and partner within a diverse organization.
Will the Senior Manager work closely with other leadership?
Yes, collaboration with ship and shore leadership on organizational assessment and development concerns is a key responsibility of this role.
What type of HR experience should the candidate have?
Candidates should have extensive HR experience, including strategic culture initiatives, employee engagement initiatives, and consulting or change management experience.