FAQs
What are the primary responsibilities of a Staffing Support Specialist?
The primary responsibilities include managing and coordinating Nursing resources, performing administrative functions, liaising with ancillary departments, assisting nursing management, handling patient death documentation, monitoring staffing needs, managing overtime usage, and reordering supplies as necessary.
What qualifications are needed to apply for this position?
Applicants must have a High School Diploma or GED equivalent and at least 2 years of experience.
Is customer service experience important for this role?
Yes, providing consistently excellent customer service with empathy, patience, and confidence is a key success factor for this role.
What software skills are required for this position?
General computer skills are necessary, including proficiency in Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email.
What benefits does the Staffing Support Specialist position offer?
The position offers a competitive benefits package that includes immediate eligibility for health and welfare benefits, a 401(k) savings plan with a dollar-for-dollar match up to 5%, tuition reimbursement, and PTO accrual beginning on Day 1.
Is there a requirement for interacting with families and staff?
Yes, the role requires interaction with families and staff, particularly in providing assistance during the Death Information/Donor Notification process.
What is the work environment like for a Staffing Support Specialist?
The role requires a calm and helpful attitude, even during stressful situations, while working in partnership with nursing management and various departments to address staffing and operational needs.
Are there opportunities for training and evaluating staff in this role?
Yes, the Staffing Support Specialist is expected to train and evaluate the performance of supervised staff.
How does the Staffing Support Specialist contribute to staffing management?
The specialist helps identify staffing needs by reviewing census data, staffing patterns, and call-ins, and monitors overtime usage to ensure effective staffing while controlling costs.
What is the typical career progression for a Staffing Support Specialist?
Career progression can lead to advanced roles in nursing management or operational leadership positions within the healthcare system.