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Staffing Support Spec

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  • Job
    Full-time
    Junior Level
  • People, HR & Administration
    Healthcare
  • Belton

Requirements

  • * EDUCATION - H.S. Diploma/GED Equivalent
  • * EXPERIENCE - 2 Years of Experience

Responsibilities

  • Performs various administrative functions in partnership with management to ensure smooth and effective operations.
  • Acts as liaison with ancillary departments such as Environmental Services, Maintenance, Transportation, and Food and Nutrition to ensure that staff and patient needs are met.
  • Assists nursing management by making hospital rounds, responding to emergency codes, and communicating with staff as needed.
  • Implements and completes processes for accurate documentation, reporting, and disposition of patient death. Interacts with families and staff to provide assistance and obtain information for the Death Information/Donor Notification process following regulatory requirements.
  • Contacts the Organ Procurement Organization and provides requested information.
  • Partners with nursing staff and Hospital Supervisor as necessary to identify staffing needs by reviewing census, staffing patterns, and call-ins for each unit. Communicates staffing issues as appropriate to unit Head(s).
  • Initiates obtaining needed staff from Float Pool, reassignment, and/or requesting employees to work additional hours.
  • Monitors overtime usage and utilizes overtime or cancels staff as appropriate to meet staffing needs and control cost. Updates One Staff scheduling program each shift to maintain current staffing information.
  • Monitors supplies usage and reorders as necessary.

FAQs

What are the primary responsibilities of a Staffing Support Specialist?

The primary responsibilities include managing and coordinating Nursing resources, performing administrative functions, liaising with ancillary departments, assisting nursing management, handling patient death documentation, monitoring staffing needs, managing overtime usage, and reordering supplies as necessary.

What qualifications are needed to apply for this position?

Applicants must have a High School Diploma or GED equivalent and at least 2 years of experience.

Is customer service experience important for this role?

Yes, providing consistently excellent customer service with empathy, patience, and confidence is a key success factor for this role.

What software skills are required for this position?

General computer skills are necessary, including proficiency in Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email.

What benefits does the Staffing Support Specialist position offer?

The position offers a competitive benefits package that includes immediate eligibility for health and welfare benefits, a 401(k) savings plan with a dollar-for-dollar match up to 5%, tuition reimbursement, and PTO accrual beginning on Day 1.

Is there a requirement for interacting with families and staff?

Yes, the role requires interaction with families and staff, particularly in providing assistance during the Death Information/Donor Notification process.

What is the work environment like for a Staffing Support Specialist?

The role requires a calm and helpful attitude, even during stressful situations, while working in partnership with nursing management and various departments to address staffing and operational needs.

Are there opportunities for training and evaluating staff in this role?

Yes, the Staffing Support Specialist is expected to train and evaluate the performance of supervised staff.

How does the Staffing Support Specialist contribute to staffing management?

The specialist helps identify staffing needs by reviewing census data, staffing patterns, and call-ins, and monitors overtime usage to ensure effective staffing while controlling costs.

What is the typical career progression for a Staffing Support Specialist?

Career progression can lead to advanced roles in nursing management or operational leadership positions within the healthcare system.

Changing Healthcare for the Better.

Science & Healthcare
Industry
10,001+
Employees
1903
Founded Year

Mission & Purpose

As the largest not-for-profit health system in the state of Texas, Baylor Scott & White promotes the health and well-being of every individual, family and community it serves. It is committed to making quality care more accessible, convenient and affordable through its integrated delivery network, which includes the Baylor Scott & White Health Plan, Baylor Scott & White Research Institute, the Baylor Scott & White Quality Alliance and its leading digital health platform – MyBSWHealth. Through 51 hospitals and more than 1,100 access points, including flagship academic medical centers in Dallas, Fort Worth and Temple, the system offers the full continuum of care, from primary to award-winning specialty care. Founded as a Christian ministry of healing more than a century ago, Baylor Scott & White today serves more than three million Texans. For more information, visit: BSWHealth.com.

Culture & Values

  • We serve faithfully

  • We never settle

  • We are in it together

  • We make an impact

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