FAQs
What is the job title for this position?
The job title is Station Agent (m/w/d) in Vollzeit.
Where is this position located?
This position is located in Frankfurt am Main, specifically at our shop at the ZOB (Zentraler Omnibusbahnhof).
What are the working hours for this position?
The position offers a full-time schedule of 40 hours per week.
What kind of work environment can I expect?
You can expect a positive and supportive work environment where your contributions and ideas are welcomed and encouraged.
Are there opportunities for training and development?
Yes, there are paid on-the-job training as well as extensive learning and development opportunities.
How many vacation days are offered?
You will receive 30 vacation days based on a 5-day work week for your leisure time.
What are the main tasks associated with this position?
Main tasks include advising customers and passengers, selling tickets, ensuring a smooth boarding process, coordinating passengers, and creating an optimal customer experience.
What qualifications are required for this role?
Applicants should be friendly, reliable, service-oriented, and able to handle stressful situations with a clear mind, possess good PC skills, speak very good German, and have initial good English skills.
Is previous experience in customer service preferred?
Yes, experience in retail, at airports, or generally in customer service is a significant plus.
What benefits does Flix offer to employees?
Benefits include a secure workplace, various discounts, paid training, employee referral bonuses, travel vouchers, health and coaching sessions, sports club discounts, and many more.
Can I apply if I do not meet 100% of the job requirements?
Yes, you are encouraged to apply even if you do not meet 100% of the requirements, as we value diverse experiences and skills.