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Store Manager - Southampton (New Store Opening)

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  • Job
    Full-time
    Senior Level
  • Hospitality & Retail
  • Southampton

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Requirements

  • The ideal candidate will have previous experience as a Store Manager with the proven ability to lead, coach and inspire others to establish a high performing team to achieve high results.
  • Excellent customer service and relationship building skills with customers and stakeholders.
  • Strong planning and organisation skills with the ability to maintain a long-term vision.
  • A highly commercial approach with strong analytical, oral and written communication skills to influence, persuade and negotiate at varied levels within and outside of the company.

Responsibilities

  • The Store Manager will be leading, motivating, and coaching the store team to reach and exceed the store’s goals which include sales targets, KPIs and compliance using our training tools – whilst ensuring CT’s exceptional customer service and product knowledge. You’ll recruit, nurture and retain the best talent for CT and your store. You'll be promoting the CT culture with your team using our brand values to create a great atmosphere for your team and customers. You will also identify sales opportunities and generate corporate activity and new business. You’ll also build strong relationships with your peers and Head Office departments to effectively handle all matters that concern the store and team - this includes stock control, payroll/budgeting, layout, promotions, staff development and employee relations. You’ll make commercial decisions to support the store, in particularly for VM where our VM team will support and ensure that the visuals reflect brand identity. You will be the leader of the store team managing the daily running of the store, championing colleague engagement and complying with company policy procedures, company compliance, cost and security processes.

FAQs

What is the job title for the position being advertised?

The job title is Store Manager for a new store opening in Southampton.

Where will the new store be located?

The new store will be located in WestQuay Shopping Centre, Southampton.

When is the new store expected to open?

The new store is scheduled to open in November 2024.

What are the primary responsibilities of the Store Manager?

The Store Manager will lead, motivate, and coach the store team to achieve sales targets and KPIs, ensure exceptional customer service, manage stock control, handle payroll and budgeting, and promote the company culture among the team.

What qualifications or experience are required for the Store Manager position?

The ideal candidate should have previous experience as a Store Manager, a proven ability to lead and inspire a team, excellent customer service and relationship-building skills, strong planning and organizational skills, and a commercial mindset accompanied by strong analytical and communication skills.

What unique cultural values does Charles Tyrwhitt promote in the workplace?

Charles Tyrwhitt promotes the values of “BE the BOSS”, “BE the CUSTOMER”, and “BE the BEST” as part of their workplace culture.

What benefits can a Store Manager expect to receive?

Benefits include a competitive salary with an excellent quarterly bonus scheme, a uniform allowance, access to staff discounts from day one, support for cycling to work, a fun work environment with team-building events, and professional development opportunities through the Tyrwhitt Academy.

Does Charles Tyrwhitt have any commitments to social responsibility?

Yes, Charles Tyrwhitt is committed to sustainability and charity, focusing on making a positive social and environmental impact and giving back to the community.

What is the overarching purpose of Charles Tyrwhitt?

The purpose of Charles Tyrwhitt is to “make it easy for men to dress well” by providing quality wardrobe solutions for every occasion.

#TyrwhittSpirit

Retail & Consumer Goods
Industry
501-1000
Employees
1986
Founded Year

Mission & Purpose

Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University – we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to “make it easy for men to dress well”. We take care of a chap’s entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. Our spiritual home and flagship store is located on London’s famous Jermyn Street. Our Global Head Office is in London Bridge, whilst we also have an office in Manhattan to support our retail and online presence across North America, Europe and Australia. Not forgetting our Distribution Centre and Contact Centre in Milton Keynes. At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We’re taking a good hard look at our social and environmental impact, and always looking for ways to be better. When it comes to our people, we really do “Give a shirt”. Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.

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