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Supply Chain Administrator (FTC)

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Energy Jobline

13d ago

  • Job
    Full-time
    Junior & Mid Level
  • Logistics
  • Durham

AI generated summary

  • You must have advanced Microsoft Office skills, strong admin and data management experience, attention to detail, excellent communication, and the ability to manage deadlines and priorities.
  • You will manage customer relationships, process sales orders, handle enquiries, prepare reports, assist in forecasting, monitor KPIs, update SOPs, and collaborate with departments to improve operations.

Requirements

  • Key Requirements:
  • Advanced Microsoft Office experience and ability.
  • Strong administrative acumen and data management/input experience.
  • High attention to detail and accuracy.
  • Demonstrable relationship management.
  • Excellent communication skills.
  • Ability to Manage Deadlines And Conflicting Priorities.

Responsibilities

  • Effective management of relationships with customers and colleagues.
  • Transactional administration including data input.
  • Sales order processing, monitoring and reporting.
  • Issue order books and shipping schedules to customers.
  • Manage customer enquiries and disputes and apply a proactive approach to problem solving.
  • Expedite any items that are required for urgent shipments working with all departments to ensure customer requirements are met.
  • Prepare reports by collecting, analysing, and summarizing information and trends.
  • Participate in continuous improvement activity.
  • Participate in daily meetings to communicate sales data and to maintain an awareness of potential influencing factors to incorporate into order schedule for customers.
  • Contribute to sales forecasting and participate in weekly planning meetings.
  • Work collaboratively with the Production Controller to manage sales orders, processing and ordering.
  • Monitor KPI activity (including Order Book KPI's) and strive to improve achievement of targets and produce reports for relevant stakeholders.
  • Write and update Standard Operating Procedures (SOPs) and train against them.
  • Manage the recording and exchange of information and documentation using Microsoft Office (e.g. Outlook, Word, Excel, PowerPoint).
  • Adhere to all Health and Safety legislative and operational requirements.

FAQs

What is the duration of the contract for the Supply Chain Administrator position?

The contract is for 1 year, with the potential for it to be extended.

What are the main responsibilities of the Supply Chain Administrator?

Key responsibilities include managing customer relationships, processing sales orders, handling enquiries and disputes, expediently managing urgent shipments, preparing reports, participating in continuous improvement activities, and monitoring KPI performance.

What qualifications or experience are necessary for this role?

Candidates should possess advanced Microsoft Office skills, strong administrative and data management experience, high attention to detail, demonstrable relationship management skills, excellent communication abilities, and the capacity to manage deadlines and conflicting priorities.

What is the salary for this position?

The salary for the Supply Chain Administrator role is £25,000 per annum.

What are the working hours for this job?

The working hours are office-based, Monday to Friday.

Is there any benefit provided by the company?

Yes, the company offers a pension scheme, 33 days of holiday, performance bonus potential, and a healthcare plan.

What kind of training will be provided for this role?

Training will be provided to write and update Standard Operating Procedures (SOPs) and to train staff against them.

Will there be opportunities for personal development?

Yes, the role includes participation in continuous improvement activities and the opportunity to engage in planning meetings, which can contribute to personal development.

How will customer inquiries and disputes be managed?

The Supply Chain Administrator will proactively manage customer inquiries and disputes, collaborating with all departments to resolve any issues.

What is the focus on KPIs in this role?

The role involves monitoring KPI activity, striving to improve achievement of targets, and producing reports for relevant stakeholders to ensure 'On-Time-Delivery-In-Full' performance.

Energy Jobline

Human Resources
Industry
11-50
Employees
2011
Founded Year

Mission & Purpose

Energy Jobline is a global job board that specialises in the energy, engineering, and power industries. They connect professionals with career opportunities in sectors like oil and gas, renewables, nuclear, and power generation. Their ultimate mission is to support the global energy workforce by providing a platform for job seekers to find relevant roles and for employers to access top talent. The purpose of Energy Jobline is to facilitate career development and recruitment in the energy sector, contributing to the industry's growth and innovation.