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Fedex

11d ago

  • Job
    Full-time
    Mid & Senior Level
  • Logistics
  • Middletown

AI generated summary

  • You must have a high school diploma, travel willingness, strong communication skills, LTL industry knowledge, organizational skills, and proficiency in Microsoft Office and the Internet.
  • You will lead employees to ensure timely, damage-free shipments, manage schedules, monitor safety, assist customers, analyze performance, and maintain compliance with regulations and company policies.

Requirements

  • Must possess high school diploma or equivalent
  • Must be able to travel as needed
  • Good written, verbal and interpersonal communication skills
  • Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, as well as company policies and procedures, preferred
  • Able to work independently and as part of a team
  • Multi-tasked oriented and possess good organizational skills
  • Knowledge of Microsoft Office and Internet

Responsibilities

  • Lead employees to ensure customer satisfaction by moving all shipments on time and damage free
  • Lead, manage, educate and develop company employees focusing on retention and growth
  • Supervise and direct employee work (including pre-shifts) with a focus on outstanding quality, customer deliverables and safety performance identifying and overseeing improvement
  • Actively monitor, record and educate employees regarding unsafe acts/conditions correcting immediately using corrective action as need. Provide feedback and follow-up with all impacted employees.
  • Plan daily manpower needs and set schedules to ensure customers’ freight is delivered and picked-up timely and damage free
  • Communicate job assignments coordinating with all employees ensuring direction is clear and concise
  • Monitor service freight and ensure cut time compliance
  • Monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards
  • Assist customers with rate quotes, claim information and setting appointments
  • Monitor actual performance data and gather information for reporting
  • Build relationships and positive communications with all business partners to ensure customers’ and company’s service standards are met
  • Identify freight moving at incorrect weight and classification
  • Ensure all OS&D is identified and processed properly
  • Perform Administrative Functions As Required
  • Comply with all applicable laws/regulations, as well as company policies/procedures
  • Perform Other Duties As Required

FAQs

What is the main responsibility of a Supervisor in Operations at FedEx Freight?

The main responsibility is to lead employees to ensure customer satisfaction by moving all shipments on time and damage-free.

What qualifications are required to apply for this position?

A high school diploma or equivalent is required, along with good communication skills and the ability to travel as needed.

Is knowledge of the LTL industry necessary for this role?

Yes, a thorough knowledge of the LTL Industry, DOT Rules and Regulations, OSHA Laws, and Hazardous Materials Regulations is preferred.

Will I be responsible for managing employees?

Yes, you will lead, manage, educate, and develop company employees while focusing on their retention and growth.

What kind of working environment should I expect?

You can expect a dock environment with exposure to varied weather conditions, exhaust, fumes, dust, and noise.

Are there opportunities for career development in this position?

Yes, the role focuses on employee development and offers opportunities for growth within the company.

What tools or systems will I need to be familiar with?

Knowledge of Microsoft Office and general internet use is required.

How often will I need to monitor and analyze performance data?

You will need to monitor actual performance data consistently and gather information for reporting.

Are there specific safety responsibilities associated with this job?

Yes, you will actively monitor unsafe acts/conditions and provide corrective actions as needed.

Can I expect to work varying hours?

Yes, hours may vary due to operational needs, and you should be prepared for a fast-paced, deadline-oriented environment.

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Fedex

Transportation
Industry
10,001+
Employees
1971
Founded Year

Mission & Purpose

FedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and digital supply chain services. For decades, we’ve been innovating to deliver more for you. Strengthening supply chains with our global network. Simplifying logistics. Enhancing tracking and visibility. And using data from every journey to make your experience better. Our people are the foundation of our success, and FedEx has consistently ranked among the world’s most admired and trusted employers. We inspire our global workforce of more than 575,000 team members to remain absolutely, positively focused on safety, the highest ethical and professional standards, and the needs of their customers and communities.