Logo of Huzzle

Home

Matches

Explore

Manage

Supv-Operations

image

Fedex

20d ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Logistics
  • Antioch

AI generated summary

  • You must have a high school diploma, strong communication skills, LTL industry knowledge, ability to travel, and be organized. Proficiency in Microsoft Office is required.
  • You will lead and manage employees, ensure timely and safe shipment deliveries, monitor performance, assist customers, address safety issues, and comply with regulations while improving efficiency.

Requirements

  • Must possess high school diploma or equivalent
  • Must be able to travel as needed
  • Good written, verbal and interpersonal communication skills
  • Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, as well as company policies and procedures, preferred
  • Able to work independently and as part of a team
  • Multi-tasked oriented and possess good organizational skills
  • Knowledge of Microsoft Office and Internet

Responsibilities

  • Lead employees to ensure customer satisfaction by moving all shipments on time and damage free
  • Lead, manage, educate and develop company employees focusing on retention and growth
  • Supervise and direct employee work (including pre-shifts) with a focus on outstanding quality, customer deliverables and safety performance identifying and overseeing improvement
  • Actively monitor, record and educate employees regarding unsafe acts/conditions correcting immediately using corrective action as need. Provide feedback and follow-up with all impacted employees.
  • Plan daily manpower needs and set schedules to ensure customers’ freight is delivered and picked-up timely and damage free
  • Communicate job assignments coordinating with all employees ensuring direction is clear and concise
  • Monitor service freight and ensure cut time compliance
  • Monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards
  • Assist customers with rate quotes, claim information and setting appointments
  • Monitor actual performance data and gather information for reporting
  • Build relationships and positive communications with all business partners to ensure customers’ and company’s service standards are met
  • Identify freight moving at incorrect weight and classification
  • Ensure all OS&D is identified and processed properly
  • Perform Administrative Functions As Required
  • Comply with all applicable laws/regulations, as well as company policies/procedures
  • Perform Other Duties As Required

FAQs

What are the main responsibilities of the Supv-Operations position?

The main responsibilities include leading and managing employees, ensuring customer satisfaction by moving shipments on time and damage-free, supervising employee work, monitoring safety performance, planning daily manpower needs, and assisting customers with rate quotes and appointments.

What qualifications are required for this position?

A high school diploma or equivalent is required, along with good communication skills, knowledge of the LTL industry and relevant regulations, the ability to work independently and as part of a team, and proficiency in Microsoft Office and the Internet.

Is travel required for this position?

Yes, travel may be required as needed.

What kind of working environment can I expect?

You can expect a dock environment with exposure to varied weather conditions, exhaust, fumes, dust, and noise. Hours may vary depending on operational needs, and the work is fast-paced and deadline-oriented.

Will I be responsible for employee safety monitoring?

Yes, you will be actively monitoring and educating employees regarding unsafe acts and conditions, correcting issues immediately using corrective actions as necessary.

Are there opportunities for employee development in this role?

Yes, the position focuses on educating and developing employees with an emphasis on retention and growth.

What additional duties may be required in this position?

Additional duties may include performing various administrative functions and complying with all applicable laws, regulations, and company policies.

Does FedEx Freight support equal employment opportunities?

Yes, FedEx Freight is an Equal Opportunity Employer, including individuals with disabilities and veterans.

How can I request assistance if I have a disability?

You can request assistance by calling 800-888-8252 or emailing ADAAssistance@freight.fedex.com.

Are employees allowed to discuss compensation?

Yes, employees can inquire about, discuss, or disclose their compensation or that of others without fear of discrimination or retaliation. However, certain restrictions apply for employees with access to compensation information as part of their job functions.

image

Fedex

Transportation
Industry
10,001+
Employees
1971
Founded Year

Mission & Purpose

FedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and digital supply chain services. For decades, we’ve been innovating to deliver more for you. Strengthening supply chains with our global network. Simplifying logistics. Enhancing tracking and visibility. And using data from every journey to make your experience better. Our people are the foundation of our success, and FedEx has consistently ranked among the world’s most admired and trusted employers. We inspire our global workforce of more than 575,000 team members to remain absolutely, positively focused on safety, the highest ethical and professional standards, and the needs of their customers and communities.