FAQs
What are the primary responsibilities of the Team Manager?
The primary responsibilities include supporting the Store Manager in leading the sales and operations team, achieving sales targets, developing client relationships, and ensuring an exceptional Tiffany store experience.
What experience is required for this position?
A minimum of 3 years of retail or luxury retail management experience, or relevant customer-related experience is required.
Is flexibility in working hours necessary for this role?
Yes, flexibility to work non-traditional hours, including days, nights, weekends, and holidays, is required.
What skills are essential for the Team Manager position?
Strong leadership skills, the ability to engage and motivate team members, effective communication skills, and proficiency with Microsoft Office and retail systems are essential.
Will the Team Manager be involved in client development activities?
Yes, the Team Manager will be responsible for driving client development activities among team members to cultivate new and existing clients.
Is a college degree required for this role?
A college/university degree is preferred but not required.
Do we provide training and development opportunities for Team Managers?
Yes, the role includes continuous training, coaching, and providing feedback to support team member growth and performance.
Is proficiency in a second language an asset for this position?
Yes, proficiency in a second language is preferred and can be an asset in this role.
How does the Team Manager contribute to operational excellence?
The Team Manager champions operational efficiency, ensures compliance with internal procedures, and manages the back-of-house efficiency to drive sales and service.
Does the role involve overseeing the store in the absence of the Store Manager?
Yes, the Team Manager assumes oversight for the store when the Store Manager or Sales Manager is not present.