FAQs
What is the job title for the position in Hamburg?
The job title is Travel Agent (m/w/d).
What type of work schedule is offered for this position?
This position offers a full-time schedule of 40 hours per week with a stable shift plan that respects work-life balance.
How many vacation days are provided with this job?
Employees receive 30 vacation days when working a 5-day week.
What kind of training opportunities are available?
The company offers paid on-the-job training as well as extensive learning and development opportunities.
What kind of work environment can I expect?
You can expect a positive and supportive work environment where contributions and ideas are valued and encouraged.
Are there employee benefits related to transportation?
Yes, employees receive an annual allotment of FlixBus and FlixTrain travel vouchers, as well as discounts on the Deutschlandticket.
Do I need to have experience in customer service for this role?
While not required, having experience in retail, at an airport, or in general customer service is considered a strong plus.
What language skills are required for this position?
Candidates must possess very good German skills, good English skills, and maintain a well-groomed appearance.
Is there support for health and wellness?
Yes, there are unlimited free health and coaching sessions provided through OpenUp.
Does the company offer any perks for employee referrals?
Yes, successful employee referrals are rewarded with bonuses through the FlixFerral program.
Is this position suitable for those looking to learn a new language?
Yes, the company offers various language learning opportunities and internal mentor programs.
What are the main responsibilities of the Travel Agent role?
Responsibilities include advising customers, selling tickets, optimizing the check-in process, coordinating passengers, and enhancing customer experience.
How does the company view diverse experiences and skills?
The company encourages candidates to apply even if they do not meet 100% of the requirements, valuing the diverse skills and experiences that each individual brings.