FAQs
What are the working hours for the part-time Waiter/ess position?
The part-time Waiter/ess position requires a commitment of 20 hours per week.
Is previous experience in the food and beverage industry required for this role?
While it is not mandatory, previous experience in the food and beverage department or industry is considered advantageous for this position.
What kind of skills are you looking for in a Waiter/ess?
We are looking for candidates with a positive attitude, good communication skills, commitment to delivering high levels of customer service, excellent grooming standards, flexibility in various situations, and the ability to work both independently and as part of a team.
Will I be required to serve alcoholic beverages?
Yes, as a Waiter/ess, you will be responsible for serving alcoholic and non-alcoholic beverages in accordance with licensing and liquor regulations.
Are there any specific grooming standards I need to adhere to?
Yes, you will need to follow Hilton's grooming standards, including maintaining a professional uniform dress code, cleanliness, and personal hygiene.
What kind of training or development opportunities does Hilton offer?
Hilton offers various training and development programs, including Hilton University to enhance your skills and career growth.
Does Hilton provide benefits for part-time team members?
Yes, part-time team members at Hilton can enjoy benefits such as a Mental Wellness app, Go Hilton Team Member rate, birthday off, and free breakfast.
How does Hilton view diversity and inclusion in the workplace?
Hilton is committed to fostering an equitable and inclusive workforce that represents all backgrounds and viewpoints, allowing team members to be their authentic selves.
Is cash handling experience necessary for this position?
While it's not a requirement, previous experience of cash handling would be beneficial for applicants.
What is the company's vision for guest experience?
Hilton's vision is “to fill the earth with the light and warmth of hospitality,” aiming to create remarkable hospitality experiences for guests worldwide.