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Yves Saint Laurent Counter Manager Harvey Nichols Manchester (37.5 Hours)

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L'Oréal

4d ago

  • Job
    Full-time
    Mid & Senior Level
  • Sales & Business Development
    Hospitality & Retail
  • Manchester

AI generated summary

  • You should have a passion for beauty, strong leadership skills, business acumen, proactive customer engagement, and the ability to inspire teams while managing sales targets effectively.
  • You will empower customers, inspire your team, drive sales, manage inventory, provide exceptional service, and keep up with beauty trends while fostering customer relationships in a fast-paced environment.

Requirements

  • - Passion for Cosmetics, Skincare, Fragrance, and delivering exceptional service
  • - Proven success at coaching and inspiring teams to drive business results
  • - Keeping up to date with the latest cosmetics and skincare trends and applications
  • - Ability to share key benefits and features of luxury products
  • - Strong people skills and thriving in a fast-paced retail environment
  • - Leading by example to Beauty Advisors
  • - Demonstrating empathy, agility, and resilience
  • - Developing positive relationships with wider retailer teams
  • - Proactively approaching customers in a warm and friendly manner
  • - Demonstrating excellent business acumen, including sales analysis and inventory management
  • - Being self-driven and motivated to deliver on individual sales targets
  • - Occasionally being the sole ambassador for the team

Responsibilities

  • Your mission is to empower individuals with our luxurious, edgy YSL products in Cosmetics, Fragrance and Skincare, in the most subversive Parisian brand.
  • Inspiring your team to Immerse your customers in memorable and genuine face to face store experiences, developing personal connections to build trust and loyalty.
  • You will ooze passion for Cosmetics, Skincare, Fragrance, and delivering exceptional service, with proven success at coaching and inspiring your teams to drive business results.
  • You love keeping up to date with the latest cosmetics and skincare trends and applications.
  • Our teams are passionate for cross category selling across our iconic products, such as the famous Touché Eclat and Black Opium Fragrance, by sharing key benefits and features to our luxury products.
  • You are a real people person and love meeting new people, and thrive working in a fast paced retail environment.
  • Being a YSL brand ambassador, you will lead by example to your Beauty Advisors, demonstrating empathy, agility and resilience, whilst developing positive relationships with your wider retailer teams.
  • You will proactively approach customers in a warm and friendly manner to provide a world class customer experience, introducing our Avant- Garde colours and breakthrough formulas!
  • You will demonstrate excellent business acumen, including sales analysis and inventory management.
  • Ensuring we have the opportunity to drive our key icon products, ready for our customers to fill their makeup bags with!
  • You will be self-driven and can motivate yourself to deliver on individual sales targets, with occasionally being the sole ambassador for your team.
  • Your induction will consist of regular training with your Area Manager, Education Mentor and Peers.
  • From the beginning you will be set up online with induction modules across Business skills, Skin Care, Make-Up, and Fragrance.
  • Following this a full training induction will also be held in our beautiful head office in Hammersmith, London to support your success.
  • You will attend quarterly team trainings where you will have an intro to all new launches, application techniques and get to play with all our new iconic products!
  • You will have access to E-Learning modules where you can develop yourself, we will support your development with a best in the business experience.
  • The future is yours!
  • We will support your progression leading into a Business or Area Manager.

FAQs

What are the working hours for the Yves Saint Laurent Counter Manager position?

The working hours for this position are 37.5 hours per week.

Is experience in beauty retail necessary for this role?

Yes, proven success in coaching and inspiring teams in a beauty retail environment is essential.

What kind of training will be provided to new hires?

New hires will receive an induction consisting of regular training with the Area Manager, Education Mentor, and peers, along with online modules covering business skills, skincare, makeup, and fragrance.

What sales targets are expected for the Yves Saint Laurent Counter Manager?

You will be self-driven and motivated to deliver on individual sales targets, occasionally being the sole ambassador for your team.

Are there opportunities for career advancement in this role?

Yes, L'Oréal supports progression leading into Business or Area Manager positions.

What benefits are offered to Yves Saint Laurent Counter Managers?

Benefits include a competitive salary and commission scheme, access to L’Oréal Staff Shop, 30 days holiday, discounted dental insurance, employee referral bonuses, and additional support for mental health and financial advice.

Does L'Oréal promote diversity and inclusion in the workplace?

Yes, L'Oréal is committed to creating a diverse, equitable, and inclusive environment where everyone is welcome and their contributions are valued.

Will I have access to product training for new launches?

Yes, you will attend quarterly team trainings that introduce all new launches and provide application techniques for iconic products.

How does L'Oréal contribute to social causes?

L'Oréal participates in campaigns like "Abuse is not love" in partnership with Women’s Aid to protect and educate women across the U.K.

Can applicants apply to multiple positions at once?

Yes, you can apply to up to three jobs within a rolling 30-day window.

L'Oréal

Retail & Consumer Goods
Industry
10,001+
Employees
1909
Founded Year

Mission & Purpose

L'Oréal is a multinational beauty and cosmetics company that operates in various segments of the beauty industry, including skincare, haircare, makeup, and fragrance. They offer a wide range of beauty products and solutions through their diverse portfolio of brands. L'Oréal's ultimate mission is to provide innovative and superior beauty products that cater to the diverse needs and desires of individuals worldwide. Their purpose is to enhance people's lives through beauty, empowering individuals to express themselves, boost their confidence, and embrace their unique identities. L'Oréal aims to combine science, research, and creativity to deliver high-quality and sustainable beauty solutions that promote inclusivity, diversity, and self-expression. By continuously innovating and staying at the forefront of the industry, L'Oréal strives to shape the future of beauty and contribute to the well-being and self-esteem of consumers globally.