Logo of Huzzle

CRM INTERN, CIX EMEA

Applications are closed

  • Internship
    Full-time
    Summer Internship
  • London

Requirements

  • Passion for fashion retail as well as brand and digital marketing
  • Strong affinity with the Ralph Lauren or Luxury brands
  • Ability to work well collaboratively and independently under pressure in a fast-paced environment
  • Creatively minded
  • Strong organisational skills & attention to detail
  • Excellent communication skills, both verbal and written
  • Advanced Excel & PowerPoint skills
  • Proficient in English

Responsibilities

  • Campaign execution – briefing and proofing of CRM campaigns, working with the Senior CRM Associate and CRM Associate to brief in elevated and engaging campaigns driving commercial KPIs.
  • Supporting CRM Associate with efficiencies to processes.
  • Work closely with the Senior CRM Associate and CRM Manager to understand the channel targets and support on best-in-class test and learn strategies to improve channel performance.
  • Familiarise yourself with CRM KPI’s and metrics and understand how campaigns are performing against regular benchmarks, as well as understanding how CRM feeds into the wider business on a weekly and monthly basis.
  • Support on data capture initiatives, working with the Senior CRM Associate & Data Strategist on optimising in store and progressive data capture opportunities to build out the customer base.
  • Conduct regular competitor reviews to stay a breadth of the industry, CRM and technical innovations – share with the wider CRM team.

FAQs

What is the job title for this position?

The job title is CRM Intern, CIX EMEA.

Where is this internship located?

This internship is located in London, United Kingdom.

What department will the intern be working in?

The intern will be working in the Administrative Services department.

What company is offering this internship?

The internship is offered by Ralph Lauren Corporation.

What will be the primary focus of the EMEA CRM Intern?

The primary focus will be on supporting the EMEA CRM team with the preparation, production, and sign-off of cross-channel customer communications, including email, SMS, push notifications, and direct mail.

What are some essential duties of the CRM Intern?

Essential duties include campaign execution, supporting with process efficiencies, understanding channel targets, familiarizing with CRM KPIs and metrics, assisting with data capture initiatives, and conducting competitor reviews.

What skills are required for the CRM Intern position?

Required skills include a passion for fashion retail and digital marketing, strong organizational skills, attention to detail, excellent communication skills, and advanced skills in Excel and PowerPoint.

Is proficiency in languages other than English required for this position?

Proficiency in English is required for this position; no additional languages are specified.

What type of environment will the intern be working in?

The intern will be working in a fast-paced environment that requires the ability to work collaboratively and independently under pressure.

How does Ralph Lauren Corporation view diversity and inclusion?

Ralph Lauren Corporation fosters a culture of inclusion through talent development, education, communication, employee groups, and celebration, aiming to create a culture of belonging and fairness for all.

What is the expected outcome for the EMEA CRM Intern regarding campaign performance?

The intern will support best-in-class test and learn strategies to improve channel performance and gain understanding of how CRM contributes to the wider business metrics on a weekly and monthly basis.

Will the intern need to work with external partners?

Yes, the intern will need to build strong relationships with internal teams and external partners to ensure effective communication and content delivery to customers.

“Be anything you want to be. And be many things.” – Ralph Lauren

Fashion & Arts
Industry
10,001+
Employees
1967
Founded Year

Mission & Purpose

Ralph Lauren is a globally renowned fashion brand that epitomises timeless elegance and iconic style. With a rich heritage spanning several decades, Ralph Lauren has become synonymous with luxury and sophistication. The brand offers a wide range of products, including clothing, accessories, fragrances, and home furnishings, all reflecting impeccable craftsmanship and attention to detail. Known for its classic designs and impeccable quality, Ralph Lauren has established itself as a symbol of refined taste and effortless sophistication. With a commitment to delivering exceptional products and exceptional customer experiences, Ralph Lauren continues to inspire and captivate fashion enthusiasts around the world.

Get notified when Ralph Lauren posts a new role

Get Hired with Huzzle

Discover jobs with AI-powered precision. Autofill and track applications, create tailored resumes, and find the best opportunities across the web – all by simply chatting.

Already have an account?