FAQs
What are the minimum qualifications for the Customer Growth Associate position?
The minimum qualifications include a Bachelor's degree or equivalent practical experience, experience in digital sales or related fields, and the ability to communicate fluently in English and Italian.
What are the preferred qualifications for candidates applying for this role?
Preferred qualifications include experience with Google Ads, familiarity with managing a portfolio against customer goals, strategic thinking, a passion for sales and technology, and excellent communication and problem-solving skills.
What responsibilities will I have as a Customer Growth Associate?
Responsibilities include building relationships with clients, managing diverse accounts, conducting phone consultations, driving customer relationship growth, and participating in continuous training.
What industries or businesses will I be working with in this role?
You will be working primarily with small- to medium-sized businesses (SMBs) across various verticals and business models in Italy.
Is prior experience in digital advertising required for this role?
While prior experience is not strictly required, experience with digital sales, client management, or digital advertising is highly preferred for success in this role.
How does this position contribute to Google’s mission?
As a Customer Growth Associate, you will act as a trusted advisor to small business owners, helping them grow and achieve their marketing objectives using Google's advertising solutions, thereby contributing to Google’s mission of supporting innovation and growth within communities.
Will there be opportunities for training and skill development in this position?
Yes, there will be continuous training throughout the program to help develop professional and business skills relevant to the role.
Is this position open to individuals with disabilities?
Yes, Google is committed to equal employment opportunities and considers qualified applicants with disabilities. Accommodations can be requested as needed.
What type of work environment can I expect in this role?
You can expect a fast-paced work environment focused on customer success, collaboration, and innovation, along with a supportive and engaging team atmosphere.
Does the role require a lot of travel?
The job primarily involves remote consultations; therefore, travel is not a significant requirement for this role.