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E-Commerce Intern (Summer 2025)

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Loro Piana

18d ago

  • Internship
    Full-time
    Summer Internship
  • Marketing
  • New York

AI generated summary

  • You must have e-commerce knowledge, luxury affinity, marketing experience, strong communication and analytical skills, Excel proficiency, and a collaborative, energetic attitude.
  • You will support E-Commerce operations, track performance, create templates, manage client outreach, assist Guest Services, analyze site metrics, and report on industry trends and updates.

Requirements

  • Strong understanding of the digital space with respect to e-commerce, user experience, delivery experience, retail trends and digital media
  • Affinity for luxury, fashion & leather goods, with the knowledge of recent and longer-term trends in the category
  • Experience managing and working with 3rd party digital marketing partners
  • Excellent verbal and written communication skills, including copywriting skills and ability to present information succinctly to the E-Commerce team
  • Good client and customer facing manner and approach, with an eagerness to solve client issues or questions
  • Excellent knowledge of Microsoft Office tools and ability to use and prepare reports, presentations and analysis with Excel, Word and Powerpoint
  • Strong analytical skills: proficiency in Excel, ability to understand and interpret numerous key performance indicators, deep knowledge of Google Analytics, or other site analytics platforms
  • Good understanding of CRM, email and client segmentation analysis
  • Positive, collaborative, hands-on and energetic attitude

Responsibilities

  • Support E-Commerce NA team across key functions: E-Commerce Merchandising, Performance Media, Guest Services and Operations
  • Maintain and organize the E-Commerce NA Activation Calendar for the team
  • Create trackers for monitoring performance across new product launches; client outreach campaigns; store operations and transfers and performance marketing campaigns
  • Create and maintain templates for internal E-Commerce Bulletins
  • Support creation of Clienteling Templates and Campaigns
  • Support Guest Services Team with operational requirements from order handling, warehouse returns and inventory
  • Manage Guest Delighting opportunities by partnering with Guest Services
  • Create and develop a competitive brand monthly e-commerce activation report so the team can understand latest Digital & E-Commerce developments in the industry
  • Run Ad Hoc Analysis for latest E-Commerce site performance on a daily, weekly or monthly basis as needed
  • Monitor Global, US and Canada site updates and developments and provide feedback to NA and HQ teams on a frequent basis
  • React to Ad Hoc team and client requests as needed

FAQs

What is the role of the E-Commerce Intern at Loro Piana?

The E-Commerce Intern will support the success and growth of Loro Piana’s online business by working with either the Operations or Guest Services teams, managing E-Commerce reports, updating the Activation Calendar, collaborating on inventory processes, and more.

What type of responsibilities will the intern have?

The intern will assist across key functions such as E-Commerce Merchandising, Performance Media, Guest Services, and Operations, maintain the Activation Calendar, create performance trackers, support client servicing, and develop competitive brand reports among other tasks.

What skills are necessary for the E-Commerce Intern position?

Candidates should have a strong understanding of e-commerce and digital space, affinity for luxury fashion, excellent communication skills, proficiency in Microsoft Office, strong analytical skills, and a positive, collaborative attitude.

What is the expected compensation for the intern?

The compensation is set at $20 USD per hour, though Loro Piana reserves the right to pay outside of this published salary range based on experience and performance.

Are there opportunities for learning and growth in this internship?

Yes, this internship is designed for individuals keen to learn about global E-Commerce operations and contribute to the success of a leading brand in the luxury industry.

Is prior experience in e-commerce or digital marketing required for this position?

While previous experience managing 3rd party digital marketing partners is beneficial, the role is suitable for those who are eager to learn and develop skills in the e-commerce space.

What is the duration of the internship?

This is a Summer 2025 internship, but specific dates and duration may vary and should be confirmed with the hiring team.

Will the intern have any client interaction?

Yes, the intern will support the Guest Services Team and will have opportunities to interact with clients, addressing their inquiries and enhancing their experience.

Does Loro Piana promote diversity and inclusion in its hiring practices?

Yes, Loro Piana strives to create a culture of inclusion, ensuring diverse identities and perspectives are valued and can thrive within the organization.

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Loro Piana

Retail & Consumer Goods
Industry
1001-5000
Employees
1924
Founded Year

Mission & Purpose

Loro Piana operates in the luxury goods industry making uncompromised quality its mission and offering a complete selection of ready-to-wear, accessories and gifts made in Italy with the finest raw materials. It reaches its customers through a global retail network, on loropiana.com and in select specialty stores. Loro Piana boasts six generations of experience in the production of top-end textiles and is an industry leader, thus guaranteeing a total control of all manufacturing processes.