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Intern - Student Information Systems Team (Immediate Opening)

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IDEA Public Schools

2mo ago

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    IT & Cybersecurity
  • San Antonio
    Remote

AI generated summary

  • You must be a currently enrolled college student (Spring 2025), have a GPA of 2.5+, be organized, open to feedback, tech-savvy, and possess strong communication and customer service skills.
  • You will support departments with data management, customer service, help desk tickets, project tasks, and technology setup while ensuring data accuracy and participating in professional development.

Requirements

  • Must be currently enrolled in college (Spring 2025) and completed a minimum of 1 academic semester with a cumulative GPA or 2.5 or higher
  • Preference given to graduates of IDEA Public Schools (not a requirement to be an IDEA alumni)
  • Reliable, organized, punctual, meet deadlines, and demonstrate initiative
  • Follow through on tasks from beginning to completion
  • Open to observation and feedback
  • Highly proficient with the use of computer, web and mobile technology
  • Able to work independently in a virtual environment
  • Strong customer service, business partnership, customer service mindset, can-do attitude
  • Excellent written and verbal communication skills (clear, personable, and enthusiastic)
  • Ability to work extended workdays to support business needs

Responsibilities

  • Provide professional support to assigned district department and hiring manager
  • Set professional development goals, receive feedback on progress, and make necessary changes to reach maximum career potential
  • Manage multiple responsibilities with changing deliverables
  • Provide excellent customer service and partnership with all internal and external stakeholders
  • Respond to Help Desk support tickets in a timely manner and with strong customer satisfaction ratings
  • Enter data to support data accuracy and processing across various systems and platforms
  • Analyze data and create reports to drive decision-making
  • Effectively and efficiently complete projects or support execution of projects across their lifecycle
  • Set up and track student and staff technology
  • Provide administrative, logistical, operational, and event support
  • Other duties as assigned

FAQs

What is the duration of the internship program?

The internship program is a 9-week commitment.

Is this internship remote or in-person?

The internship is primarily remote, but some in-person support may be needed for a few roles.

What are the work hours for this internship?

The work hours are Monday to Friday, 8:00 a.m. to 5:00 p.m.

What is the compensation for the internship?

The compensation for the internship is $11.00 per hour.

Is there a GPA requirement to apply for this internship?

Yes, applicants must have a cumulative GPA of 2.5 or higher.

Are IDEA Public Schools graduates given preference for the internship?

Yes, preference is given to graduates of IDEA Public Schools, though it is not a requirement to be an IDEA alumni.

What skills are desired for this internship role?

Desired skills include being reliable, organized, punctual, demonstrating initiative, and having strong customer service and communication skills.

Will interns have the opportunity to receive feedback during the program?

Yes, interns will set professional development goals, receive feedback on their progress, and have opportunities to make necessary adjustments.

What locations are preferred for remote interns?

Preference is given to applicants located in the Rio Grande Valley, San Antonio, Tarrant County (Fort Worth), Austin, and El Paso regions of Texas.

What types of tasks will interns be responsible for?

Interns may manage multiple responsibilities, respond to Help Desk support tickets, analyze data, create reports, track technology, and provide administrative and logistical support, among other duties.

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IDEA Public Schools

Education
Industry
10,001+
Employees
2001
Founded Year

Mission & Purpose

IDEA Public Schools believes that each and every child can go to college. Since 2000, IDEA Public Schools has grown from a small school with 150 students to one of the fastest-growing network of tuition-free, K-12 public charter schools in the United States. IDEA Public Schools boasts national rankings on The Washington Post and U.S. News & World Report’s top high schools lists. IDEA serves over 80,000 college-bound students in 143 schools across Texas, Louisiana, Florida, and Ohio and is on-track to maintain its legacy of sending 100% of its graduates to college.