FAQs
What qualifications are required for the Account Manager position?
The minimum qualifications include a Bachelor's degree or equivalent practical experience, 4 years of experience in sales/relationship management in the IT industry, experience in cloud sales, and the ability to communicate fluently in English with internal and external stakeholders.
Is experience in Google Workspace required for this role?
While it is not strictly required, experience in Google Workspace or promoting productivity tools is preferred.
What are the primary responsibilities of the Account Manager?
The primary responsibilities include identifying opportunities to promote Google Workspace products, working with reseller partners to generate business opportunities, cultivating Google Workspace usage and customer satisfaction over the phone, and liaising with Marketing and Product teams to improve the overall customer experience.
What type of companies will I be working with as an Account Manager?
You will be working with leading companies, schools, and government agencies that utilize Google tools like Google Workspace, Search, and Chrome.
Are there opportunities for growth within this role?
Yes, there are growth opportunities within Google Cloud, as you will be part of a team dedicated to driving customer adoption and satisfaction while promoting innovative solutions.
Is knowledge of CRM tools necessary for this position?
While not mandatory, experience in executing email campaigns through marketing automation and CRM tools is preferred.
What is the work environment like for this role?
The work environment is likely to be dynamic and collaborative, with a focus on customer engagement and partnership through various channels.
Does Google offer equal employment opportunities for all applicants?
Yes, Google is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Is experience in selling with resellers a requirement?
It is preferred, but not required, to have experience in selling with and through resellers for this role.
Will I need to manage multiple tasks simultaneously in this position?
Yes, the ability to manage multiple tasks with shifting priorities and varying deadlines is an important skill for the role.