FAQs
What are the minimum qualifications required for the Account Strategist position at Google Customer Solutions?
The minimum qualifications include a Bachelor's degree or equivalent practical experience, 2 years of experience in advertising, consultative sales, business development, online media environment, or marketing roles, and the ability to communicate fluently in English and either Serbian or Croatian.
What preferred qualifications should candidates have for this role?
Preferred qualifications include experience in managing digital advertising campaigns focused on performance marketing, strategic assessment of client success through sales techniques, knowledge of online marketing strategies, the ability to own a portfolio in the Adriatics region, and skills in building compelling narratives to engage clients.
What is the primary focus of the Account Strategist role?
The primary focus is to deliver exceptional client service and support client growth by leveraging Google’s products and services, engaging in relationship-building, conducting market analysis, and helping businesses optimize their advertising strategies.
What will the successful candidate be responsible for in their role?
The successful candidate will be responsible for delivering against business and product growth goals, establishing relationships with clients through phone and email, advising clients on maximizing their Google Ads investments, managing a portfolio of small businesses, and driving customer growth.
How does this position contribute to the success of small- and medium-sized businesses (SMBs)?
This position contributes by serving as a trusted advisor to SMBs, helping them understand how to leverage Google’s advertising products effectively to achieve their business and marketing objectives, thereby enabling them to grow and succeed.
What kind of work environment can candidates expect at Google?
Candidates can expect an inclusive and diverse work environment, as Google is committed to equal employment opportunity and affirmative action, and fosters a culture of innovation and collaboration.
Is prior experience in the advertising industry necessary for this position?
While not mandatory, having experience in the advertising industry is highly valued as it contributes to an understanding of online media, digital advertising campaigns, and client relationship management.
What kind of skills are emphasized for engagement with clients?
Skills emphasized for client engagement include effective communication, storytelling, strategic questioning, objection handling, and the ability to assess and meet client needs to drive successful outcomes.