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Sussex Community NHS Foundation Trust

11d ago

  • Job
    Full-time
    Junior, Mid & Senior Level

AI generated summary

  • You need experience in a fast-paced office, excellent customer service and communication skills, ability to handle confidential data, team collaboration, and flexibility for various shifts in Bognor.
  • You will handle patient data, communicate effectively to direct patients to appropriate services, and ensure seamless care while working in a team at Bognor hospital's central hub.

Requirements

  • Job Requirements:
  • - Our administrators must have experience of working in a fast-paced office environment
  • - Excellent customer service skills
  • - Strong communication skills
  • - Ability to handle patient data with confidentiality and accuracy
  • - Ability to work effectively in a small team
  • - Flexibility to work different shift patterns within the standard working hours of 0800-1600 / 0830-1630 or 0900-1700, Monday-Friday
  • - Located in or able to commute to Bognor hospital for work

Responsibilities

  • Main duties of the Job
  • - Our administrators are generally the first point of contact for our patients. This means they handle patient data every single day and work within small teams, making sure the people we see experience seamless care.
  • - Communication is a key part of this telephone-based role, working to get patients to the most appropriate services for their needs accurately and on time.
  • - The role would be working from our central hub at Bognor hospital.

FAQs

What are the working hours for this position?

The standard working hours are full-time, 37.5 hours per week, with shifts from 0800-1600, 0830-1630, or 0900-1700, Monday to Friday.

Where will I be working?

You will be working from our central hub at Bognor Hospital.

Is this a permanent position?

No, this is a fixed-term position until the 31st of March 2025.

What type of skills are required for this administrative role?

Strong communication skills and the ability to work with patient data accurately and efficiently are essential for this role.

What is the main focus of the CSIMS admin team?

The main focus is to ensure seamless care for patients experiencing musculoskeletal conditions by providing efficient appointment management and serving as the first point of contact.

Are there training and development opportunities available?

Yes, excellent training and development opportunities are available for staff.

Does the organization offer support for staff wellbeing?

Yes, the Trust scored highly in the 2022 NHS Staff Survey for compassionate culture and staff wellbeing support.

Are there any benefits for NHS staff working in this role?

Yes, staff have access to a wide range of benefits and discounts, as well as cost-effective workplace nurseries.

Can I contact someone for more information about this position?

Yes, you can contact Jo Harrison, the Business Support Manager, at Jo.Harrison1@nhs.net or by telephone at 01243 623548, option 3.

Sussex Community NHS Foundation Trust

Excellent care at the heart of the community.

Science & Healthcare
Industry
1001-5000
Employees
2010
Founded Year

Mission & Purpose

Sussex Community NHS Foundation Trust provides a range of community-based healthcare services across Sussex, including nursing, therapy, and specialist care. Their mission is to deliver high-quality, patient-centered care that supports people in their homes and communities, aiming to improve health outcomes and enhance well-being. Their purpose is to offer excellent community health services, promote independence, and integrate care to support patients' needs effectively.