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AE - Selling Team Leader

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Natick

AI generated summary

  • You love AE and Aerie, have retail management experience, excel in multitasking and time management, know team development, understand employment law, possess business acumen, and have flexible availability.
  • You drive sales, lead and inspire your team, recruit and train talent, provide ongoing feedback, ensure operational excellence, maintain safety standards, and uphold brand integrity daily.

Requirements

  • You love AE and Aerie products!
  • You've led teams in a retail management role previously - #practicemakesperfect!
  • You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
  • You know how to lead and develop teams and have a general understanding of employment law.
  • Business acumen? You've got it!
  • You have flexible availability - you're available to work when the guest shops!

Responsibilities

  • You have a passion for driving sales: As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class guest experience. You contribute to the overall financial success of the store by analyzing reporting and daily trends to make strategic business decisions. You're the Store Team Leader's right hand in developing short and long-term business plans to drive key KPIs.
  • You're a people leader: You're all about motivating and inspiring your team through AEO's core values. You're a role-model leader and you always hold your team accountable to rocking AEO's customer service standards, especially on the Salesfloor and in the Fitting Room.
  • You've got an eye for talent and a love of training: You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing your team to ensure they continue to provide outstanding service to the best of their abilities.
  • You know that teamwork makes the dream work: You know that building a great team requires you to consistently provide ongoing performance feedback through real-time coaching. You make team touch bases, development plans, and performance reviews a priority and you drive associate engagement by celebrating your team's outstanding performance - #winning!
  • You're an operational innovator: You're a natural at executing and innovating daily operational procedures, you support the team in maintaining visual standards throughout every zone in the store, and most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.
  • Integrity is your middle name: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always.

FAQs

What is the role of a Selling Team Leader?

The Selling Team Leader is responsible for developing and implementing the business strategy and leading daily operations, focusing on training and coaching the team to create a high-performing sales environment and deliver an exceptional guest experience.

What are the primary responsibilities of a Selling Team Leader?

The primary responsibilities include driving sales, leading and motivating the team, recruiting and training talent, providing performance feedback, executing operational procedures, and ensuring compliance with safety and company standards.

What qualities are essential for success in this role?

Essential qualities include a passion for driving sales, strong people leadership skills, training abilities, teamwork, operational innovation, and integrity.

What experience is required to apply for this position?

Previous experience leading teams in a retail management role is required.

Is knowledge of employment law necessary for this role?

Yes, a general understanding of employment law is beneficial for effectively leading and developing teams.

What kind of schedule is expected for this position?

The Selling Team Leader should have flexible availability to work when guests are shopping.

Are there any employee discounts for working in this position?

Yes, associates receive a 40% discount on products at both AE & Aerie year-round, along with additional seasonal discounts.

What are some benefits of working at AEO?

Associates enjoy opportunities for development, learning new skills, career advancement potential, and participation in store contests for prizes.

How does AEO support team engagement?

AEO supports team engagement by providing ongoing performance feedback, team touch bases, development plans, and celebrating outstanding performance.

What is the store team leader's relationship with the Selling Team Leader?

The Selling Team Leader acts as the Store Team Leader's "go-to" person, assisting in developing short and long-term business plans and daily operations management.

Be Part of Something REAL.

Retail & Consumer Goods
Industry
10,001+
Employees
1977
Founded Year

Mission & Purpose

American Eagle Outfitters (AEO) is a leading global retailer that specialises in offering high-quality, on-trend clothing, accessories, and personal care products under its American Eagle and Aerie brands. Their ultimate mission is to inspire and empower customers to express their true selves through their fashion choices. The purpose of AEO is to provide stylish, comfortable, and affordable apparel that resonates with the youthful spirit of their customers. They aim to foster a strong sense of community and inclusivity, encouraging individuality and self-confidence while also prioritising sustainability and ethical practices in their operations.