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Offline - Sales Leader

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American Eagle Outfitters Inc.

16d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Buford

AI generated summary

  • You love AE and Aerie products, have retail management experience, excel at multitasking, possess strong business acumen, and have flexible availability to work when guests shop.
  • You will drive sales, motivate the team, recruit talent, provide training, set goals, ensure operational effectiveness, maintain visual standards, and uphold safety and integrity in the store.

Requirements

  • You love AE and Aerie products!
  • You've led teams in a retail management role previously - #practicemakesperfect!
  • You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
  • Business acumen? You've got it!
  • You have flexible availability - you're available to work when the guest shops!

Responsibilities

  • You have a passion for driving sales: As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class, in-store guest experience. You support Store Leadership in doing what it takes to maximize business opportunities to drive KPI results.
  • You're a people leader: You're all about motivating and inspiring the team through AEO's core values. You're a role-model leader and you always hold associates accountable to rocking AEO's service standards, especially on the Salesfloor and in the Fitting Room.
  • You've got an eye for talent and a love of training: You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing associates to ensure they continue to provide outstanding service and represent a Guest First culture.
  • You know that teamwork makes the dream work: You challenge Sales and Stock Associates with clear, attainable goals and consistently provide ongoing performance feedback through real-time coaching. You motivate associates and drive engagement by celebrating outstanding performance - #winning!
  • You're a visual & operational innovator: You're a natural at executing and innovating daily visual and operational procedures including shipment processing, merchandising moves and visual standards. Most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.
  • Integrity is your middle name: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always.

FAQs

What is the primary role of the Offline - Sales Leader?

The Offline - Sales Leader supports the Store Leadership Team by managing strong LOD (Leader on Duty) shifts, ensuring an excellent guest experience, and overseeing daily store operations.

What type of leadership style is expected from the Sales Leader?

The Sales Leader is a people leader who motivates and inspires the team while holding associates accountable to AEO's service standards.

Is the Sales Leader involved in recruiting new team members?

Yes, the Sales Leader prioritizes recruiting and hiring strong talent to ensure the store is adequately staffed to meet business needs.

What skills are important for the Sales Leader role?

Important skills for the Sales Leader include multi-tasking, attention to detail, priority-setting, time management, and business acumen.

What are the expectations for teamwork within the Sales Leader role?

The Sales Leader is expected to challenge Sales and Stock Associates with attainable goals and provide ongoing performance feedback, celebrating outstanding performance to drive engagement.

What are some key responsibilities of the Sales Leader regarding store operations?

The Sales Leader is responsible for executing daily visual and operational procedures, ensuring Fitting Rooms are guest-ready, and maintaining compliance with safety and asset protection standards.

What kind of product knowledge is beneficial for the Sales Leader?

A passion for AE and Aerie products is essential for the Sales Leader role.

How does the company support associate development?

AEO provides opportunities for development, skill learning, and career advancement for associates.

What kind of discounts do associates receive?

Associates receive 40% off products at both AE and Aerie year-round, along with additional seasonal discounts.

What is the availability requirement for the Sales Leader?

The Sales Leader should have flexible availability to work during the hours when guests shop.

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American Eagle Outfitters Inc.

Be Part of Something REAL.

Retail & Consumer Goods
Industry
10,001+
Employees
1977
Founded Year

Mission & Purpose

American Eagle Outfitters (AEO) is a leading global retailer that specialises in offering high-quality, on-trend clothing, accessories, and personal care products under its American Eagle and Aerie brands. Their ultimate mission is to inspire and empower customers to express their true selves through their fashion choices. The purpose of AEO is to provide stylish, comfortable, and affordable apparel that resonates with the youthful spirit of their customers. They aim to foster a strong sense of community and inclusivity, encouraging individuality and self-confidence while also prioritising sustainability and ethical practices in their operations.

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