Asset and Configuration Coordinator

Wipro

20d ago

Job
Full-time
Senior Level
Data
IT & Cybersecurity

AI generated summary

You must have experience with ILMT, BigFix, software deployment, license management, audits, and ITAM strategy. Strong skills in configuration, reporting, and process management are essential.
You will manage ILMT and BigFix installations, onboarding, license management, compliance audits, tools strategy, data analysis, and vendor interactions while ensuring cost efficiency.

Requirements

Knowledge in installation , configuration and upgrade of ILMT and Bigfix
Deployment,Software,Capacity health check
VM Configuration and Testing
Data Import with Latest logs
BigFix and ILMT Services Check
Installation and upgrade of ILMT Scanners
Upgrading ILMT and BigFix through fixlets
Install and upgrade Disconnected Scanners
Scan, Gather and upload in Disconnected Data Source
ILMT clean up activities
Onboarding Servers to BigFix
Onboarding new users to ILMT and Bigfix
ILMT report scheduling
Provide License Management Consultancy and Guidance for good management and maintenance of licenses and contracts.
Important focus on cost reduction and savings
Focus on Audit Readiness Activities and participation in external and internal audits.
Managing/reducing complexity in Licensing Domain Areas
Managing the noncompliance risk and mitigate in given time.
Having an efficient process to follow up of the regular and complex changes on license models from our main suppliers.
Maintaining contract summary and following up updated catalog for main suppliers
Drive all activities related to Tools Management, including requirements management, collection of the as-is situation, identification of gaps, Market survey, specification of the target situation, definition of the strategy (Central vs regional) and business case.
Understand the ITAM and SAM Tools maturity and ensure good maturity strategy is in place.
Strong understanding of the strategic changes happening in the Software License Domain
Support ITAM Strategy and ensure it is implemented in the accounts with good governance.
Identification of Software Asset covered by the contract.
Support the account for the declaration / inventory (data collection, benefit allocation, compliance analysis)
Consultancy on the products (Software Optimization, Compliance Recommendations, Savings Opportunities)
Internal governance (Product Management, Support Domain Strategy, Collect Future Needs, Maintain Catalogs)
Manage declarations and reservations.
Manage license allocations to group company spread globally based on requirements and global agreement.
Manage allocation of benefits from global agreement to group company spread globally - come up with transparent allocation models and process documentation, communicate the allocation mechanism, create process for requests handling, handle the allocation requests.
Forecast future needs - Based on evolution, based on requirement, based on change in policy.
Manage vendor licensing portals - access, license allocation, download and license keys.
Act as SPOC for all internal queries related to licensing, Declarations, and allocations.
Recognize Product/Service Evolutions and keep track - recognize products covered in the agreement.
Manage product lifecycle, identify out of service products, and make sure entities follow product lifecycle - Communication to entities on lifecycle, ensure domain is updated on the product lifecycle.
Architect Service Management processes and procedures including:
Portfolio Management
Install/ Move/ Add/ Change (IMAC)
Contract Management
Procurement
Financial Management
Software License Compliance
Software Asset Management
Integrations with complimentary systems, such as service management, auto-discovery, and configuration management data base (CMDB)
Gathering business requirements and translating into technical solutions.
Develop and deliver ITAM technical training for customers, partners and end users.
Support business development initiatives and activities.

Responsibilities

Knowledge in installation , configuration and upgrade of ILMT and Bigfix
Deployment, Software, Capacity health check
VM Configuration and Testing
Data Import with Latest logs
BigFix and ILMT Services Check
Installation and upgrade of ILMT Scanners
Upgrading ILMT and BigFix through fixlets
Install and upgrade Disconnected Scanners
Scan, Gather and upload in Disconnected Data Source
ILMT clean up activities
Onboarding Servers to BigFix
Onboarding new users to ILMT and Bigfix
ILMT report scheduling
Provide License Management Consultancy and Guidance for good management and maintenance of licenses and contracts.
Important focus on cost reduction and savings
Focus on Audit Readiness Activities and participation in external and internal audits.
Managing/reducing complexity in Licensing Domain Areas
Managing the noncompliance risk and mitigate in given time.
Having an efficient process to follow up of the regular and complex changes on license models from our main suppliers.
Maintaining contract summary and following up updated catalog for main suppliers
Drive all activities related to Tools Management, including requirements management, collection of the as-is situation, identification of gaps, Market survey, specification of the target situation, definition of the strategy (Central vs regional) and business case.
Understand the ITAM and SAM Tools maturity and ensure good maturity strategy is in place.
Strong understanding of the strategic changes happening in the Software License Domain
Support ITAM Strategy and ensure it is implemented in the accounts with good governance.
Identification of Software Asset covered by the contract.
Support the account for the declaration / inventory (data collection, benefit allocation, compliance analysis)
Consultancy on the products (Software Optimization, Compliance Recommendations, Savings Opportunities)
Internal governance (Product Management, Support Domain Strategy, Collect Future Needs, Maintain Catalogs)
Manage declarations and reservations.
Manage license allocations to group company spread globally based on requirements and global agreement.
Manage allocation of benefits from global agreement to group company spread globally - come up with transparent allocation models and process documentation, communicate the allocation mechanism, create process for requests handling, handle the allocation requests.
Forecast future needs - Based on evolution, based on requirement, based on change in policy.
Manage vendor licensing portals - access, license allocation, download and license keys.
Act as SPOC for all internal queries related to licensing, Declarations, and allocations.
Recognize Product/Service Evolutions and keep track - recognize products covered in the agreement.
Manage product lifecycle, identify out of service products, and make sure entities follow product lifecycle - Communication to entities on lifecycle, ensure domain is updated on the product lifecycle.
Architect Service Management processes and procedures including:
Portfolio Management
Install/ Move/ Add/ Change (IMAC)
Contract Management
Procurement
Financial Management
Software License Compliance
Software Asset Management
Integrations with complimentary systems, such as service management, auto-discovery, and configuration management data base (CMDB)
Gathering business requirements and translating into technical solutions.
Develop and deliver ITAM technical training for customers, partners and end users.
Support business development initiatives and activities.

FAQs

What is the primary focus of the Asset and Configuration Coordinator role?

The primary focus is on managing ILMT and BigFix tools, overseeing license management, conducting compliance audits, and driving software asset management activities.

What tools are essential for this position?

Essential tools include ILMT, BigFix, and various software asset management tools to ensure effective license management and compliance monitoring.

What are the key responsibilities associated with the ILMT Tool Expert role?

Key responsibilities include installation, configuration, and upgrade of ILMT and BigFix, onboarding servers and users, scanning and data importing, and conducting ILMT cleanup activities.

Is experience with licensing and contract management required?

Yes, strong experience in license management, compliance, and contract maintenance is critical for effective management of software assets.

What types of audits should the Asset and Configuration Coordinator prepare for?

The coordinator should prepare for both internal and external audits regarding software licensing compliance and asset management.

How does the coordinator contribute to cost reduction efforts?

The coordinator provides consultancy on effective license management, identifies savings opportunities, and drives initiatives that reduce complexity and noncompliance risks in licensing.

Are there any specific reporting duties associated with this role?

Yes, the coordinator is responsible for ILMT report scheduling and ensuring the accuracy of license allocation reports.

What is the importance of onboarding new users to ILMT and BigFix?

Onboarding new users is crucial for ensuring that all relevant team members can effectively utilize the tools for asset management and compliance tracking.

Will the role involve training or workshops?

Yes, the coordinator will develop and deliver ITAM technical training for customers, partners, and end users.

How does this position support external and internal audits?

The coordinator actively participates in audit readiness activities and helps manage documentation and processes that support compliance evidence.

What processes are managed in the scope of Service Management?

The coordinator will manage various processes, including portfolio management, contract management, procurement, financial management, software license compliance, and software asset management.

Wipro

Technology

Industry

10,001+

Employees

1945

Founded Year

Mission & Purpose

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 250,000 employees and business partners across 66 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.