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Customer Solutions Engineer, gTech

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Google

Nov 9

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • Software Engineering
    IT & Cybersecurity

Requirements

  • Minimum qualifications:
  • Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
  • 3 years of experience in systems design or coding in a general purpose programming language (e.g., Python, Java, PHP, etc.) and working with web and cloud technologies (i.e., HTML, CSS, JavaScript, and HTTP).
  • 2 years of experience in delivering technical projects.
  • Experience partnering/working with cross-functional teams translating technical concepts and solutions to non-technical audiences.
  • Preferred qualifications:
  • MBA or Master's degree in a related technical field.
  • Experience working with ad tech products such as ad server, DSPs, DMPs, and web analytics.
  • Excellent project management, people and leadership skills, and ability to formulate data-driven proposals.
  • Excellent written and verbal business communication skills.

Responsibilities

  • Collect requirements, provide guidance, and best practices to apply to ad products and technologies.
  • Be responsible for scoping, designing, and building a series of solutions and best practices at a global level to be reused by customers, promoters, partners.
  • Adapt existing bespoke ads solutions created by regional teams into globally scaled solutions that can support customers.
  • Own solution life cycle from discovery to launch, handling maintenance bugs and feature requests, as well as deprecation for a portfolio of scaled solutions.

FAQs

What locations can I choose from for this position?

You can choose from the following locations: Hyderabad, Telangana, India; Bengaluru, Karnataka, India; Gurugram, Haryana, India.

What are the minimum qualifications required for this role?

The minimum qualifications include a Bachelor's degree in Computer Science or a related technical field, 3 years of experience in systems design or coding in a general-purpose programming language, 2 years of experience in delivering technical projects, and experience working with cross-functional teams.

Is there a preferred educational qualification for this role?

Yes, a Master’s degree or MBA in a related technical field is preferred.

What specific technical skills are required?

You should have experience with coding in languages such as Python, Java, or PHP, and working with web and cloud technologies like HTML, CSS, JavaScript, and HTTP.

What type of projects will I be working on?

You will be responsible for scoping, designing, and building solutions that improve customer experiences with ad products, as well as adapting bespoke solutions into scalable offerings for a global audience.

Will I need to collaborate with other teams?

Yes, this role requires partnering with Sales, Product, and Engineering teams to develop better solutions for customers.

What support is provided for customers in this role?

You will help customers through interactions by setting up accounts, implementing ad campaigns, and providing media solutions and complex technical and measurement solutions along with consultative support.

Are communication skills important for this position?

Yes, excellent written and verbal business communication skills are highly valued for this role.

Is this position flexible regarding working hours?

Specific working hours were not mentioned, but flexibility may be required based on the global nature of the team and collaboration with various stakeholders.

What does Google's commitment to equal employment opportunity entail?

Google is committed to equal employment opportunity regardless of various factors such as race, color, religion, sex, national origin, sexual orientation, age, disability, and other characteristics. They also consider applicants with criminal histories in accordance with legal requirements.

Technology
Industry
10,001+
Employees
1998
Founded Year

Mission & Purpose

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

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